Become an independent support worker on Mable

Connect with thousands of clients looking for support that matches your skills and interests.

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What kind of support work can be done on Mable?

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Are you new to support work?

If you don’t have experience in support work, we recommend completing accredited training to increase your skills and help grow your independent support worker business on Mable.

Provide daily living, social and community activities

Housework, organising transport, gardening, meal prep, and more.

In demand

Are you qualified to provide personal care, nursing or allied health support?

Personal care

Showering, hoist transfer, exercise assistance, palliative care, and more.

Nursing

Wound care, medication management, respite support, and more.

Allied health

Occupational therapy, psychology, physiotherapy and speech therapy.

Qualifications needed for workers

How Mable works for independent support workers

Whether you’re a seasoned support worker or keen to get started, there’s rewarding work on Mable.

Get verified

You'll need to have an ABN, references and to complete our police checks. Once you're verified, you can apply for jobs from local clients that match your schedule and interests.

Book a session

Once you've found a client that's right for you, organise the support session knowing you're protected. Every session booked on Mable comes with our high-level insurance.

Manage your ongoing work

Mable has a range of tools and resources to help you organise your bookings and payments. Live your kind of independence as a support worker on Mable.

What you will need to get approved

  • An Australian Business Number (ABN)
  • A Police Check through our partner, Checked Australia, that passes our strict assessment criteria, via a link on your profile – cost: $35
  • A Working with Children Check
(if working with children)
  • For Tas & ACT – a Valid Working with Vulnerable People card
  • Two references (varies depending on service being provided)
  • Completed infection control training
  • Relevant qualifications (depending on the type of support work you will be providing)
  • A profile photo and brief bio
Qualifications are required to provide the following types of support:
A Certificate III in Aged Care or Disability or two years of professional Personal Care experience from the last five years, confirmed by two professional referees.
Current nursing registration with AHPRA that has been active for at least 12 months prior as a Registered Nurse or Enrolled Nurse only and at least one professional or character reference.

Physiotherapy, occupational therapy, or psychological services: needs to have been registered with AHPRA for a minimum of 12 months and must provide one professional or character reference.

Speech pathology: must be registered with Speech Pathology Australia and provide at least one professional or character reference.

Support worker and child with disability in aprons roll pasta through a dough machine in kitchen.
Support worker and child with disability in aprons roll pasta through a dough machine in kitchen.

Boost your earnings

Choose your hourly rates

Independent support workers have the freedom to set their rates on Mable, subject to the Mable minimum rate. Rates can be set for service types, session lengths, days and times of the week and public holidays. All pricing is agreed with clients before support is delivered on Mable. 

You can learn more on our pricing page.

Fast payment options

Payment options include regular payments, Express Pay* and 10-Day Payments. If you choose 10-Day Payments, you receive a payment within 10 days of support hours approval*.

*Fees or eligibility criteria may apply.

Payment FAQs

There are three payment options on Mable. When you receive your payments depends on which option you choose:

  • Regular payments – your payment will be sent to you within two business days from when we collect the payment from your client. Payment collection times depend on the client’s funding source and payment method and can vary. We follow up on any overdue or unpaid payments as per our terms of use.
  • Express Pay – Mable has partnered with PayNow Finance to offer Express Pay. Express Pay guarantees you receive payment within 3 business days (subject to eligibility). You can select the Express Pay payment option in support hours. A 1.5% fee applies.
  • 10-Day Payments – If you are eligible for 10-Day Payments, and you’ve turned on this payment option (on your billing page or in account settings on mobile), Mable Payment Services pays your eligible support hours within 10 days, from approval, even if the payment is still being collected from the client or their funding source. So, if we’ve not collected your payment by day 10, we’ll pay you the value of your support hours, and take ownership of the invoice and responsibility for collection of payment for that invoice. If we collect your payment sooner, you’ll be paid right away.

The support worker’s Mable fee is the agreed rate minus 10%, while the client’s fee is the agreed rate plus 7.95%.

For example, if $45 per hour is the agreed rate, with Mable’s 7.95% client platform fee the client pays $48.58 per hour ($45 x 1.0795 = $3.58 fee). With Mable’s 10% worker platform fee ($45 x .1 = $4.50 fee) the worker receives $40.50 an hour.

We give safeguards and protections with every Mable booking. These include a high-level suite of insurances and our Trust & Safety Team available for all support booked on Mable.

If greater certainty about when you’ll be paid or being paid more quickly helps you, we’ve partnered with PayNow Finance Pty Ltd to offer Express Pay. Express Pay is an optional feature that guarantees your invoice is paid in 3 business days (subject to eligibility). You can access this in the Support Hours tab. A 1.5% fee will be applied if you use this option. Learn more about Express Pay on our website.

10-Day Payments is an optional feature that guarantees a support worker’s invoice is paid within 10 days of their support hours being approved (subject to eligibility). Mable Payment Services pays the support worker within 10 days of their support hours being approved even if the payment is still being collected from the client or their funding source.

Discover Mable features and benefits

Every support session booked through the Mable platform comes with high-level insurance.

Receive tax advice and exclusive discounts on your tax return and quarterly BAS filing with our partner YOUtax.

Access free counselling, 24 hours a day and an extensive library of mental health resources.

Mable frequently hosts meet-ups for support workers and educational webinars on topics impacting our community.

Services you can provide

Independent support workers on Mable can provide a range of disability and aged care services.

The Mable difference

Enjoy freedom
of choice

Find work-life balance and build meaningful connections. Choose what support to provide based on your skills and qualifications. Choose jobs and clients that match your schedule, location and interests.

Earn more for
your work

Our low fees could mean better earnings for each of your support sessions. Show your indicative rates on your profile, then discuss and agree on your hourly rate with your clients before support is delivered.​

Know you're
always protected

Every support session booked on Mable is covered by our high-level insurance. Our secure online payment and compliance features help you manage your sessions with peace of mind.

Here’s how others are making a difference in their communities on Mable

Want to be an
independent
support worker
on Mable?

Join Mable and find work-life balance with more choice and control.

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