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Join Mable for FREE to view support workers profiles

  • Peace of mind

    Each independent support worker has been verified with both police checks and references.

  • Better value support

    Because we’re online, our costs are lower. We pass the savings onto you!

  • Freedom of choice

    Enjoy the freedom and flexibility that comes with having a direct relationship with your support team.

Become an Independent Support Worker on Mable

Build one on one relationships
Choose the clients you work with
Choose the hours you work and the services you provide
Potential to earn more

On this page:

Why become an independent support worker with Mable?

Be the boss as a sole trader and embrace the flexibility as an independent support worker on Mable.
You’re in control of who you work with, when you work and the rates you charge.
Make meaningful connections with people you connect with to deliver the best support possible.
Earn more per hour with Mable’s online platform. Traditional providers may charge up to 50% of the hourly service fee. With Mable, independent workers receive the hourly agreed rate, less 10%.
Insurance is provided to independent support workers for sessions invoiced through Mable, including public liability, personal accident and professional indemnity.
Free education via Learning Hub to upskill with opportunities to participate in accredited training.
Admin support with invoicing and collection.
Australian-based call centre and customer support.
Complimentary counselling services available 24/7 to discuss your concerns in confidentiality.



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Meet independent support workers on Mable

Types of support

You can offer all different types of support, directly to the clients you choose. Click each type to learn more.

Social support

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Social support

Ideal for industry newcomers as no qualifications are needed, the most important prerequisite is to be a kind, caring individual wanting to help make clients’ lives easier, more enjoyable and comfortable.

Support includes companionship, help around the house, support getting out and about, and more.

Social support

Domestic support

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Domestic support

A clean and tidy home helps clients feel safe and comfortable. Whether ironing, changing the sheets and doing laundry, defrosting the fridge, gardening or more, there’s always something to be done by Domestic support.

No qualifications are needed.

Domestic support

Personal Care

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Personal Care

Includes assistance with personal hygiene, manual handling, mobility and assistance with medication. Find out more about offering personal care to our community.

Personal Care

Nursing services

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Nursing services

If you're currently an Enrolled Nurse or a Registered Nurse, learn more about offering nursing services to our community.

Nursing services

Speech Therapy

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Speech Therapy

Mable invites those registered with Speech Pathology Australia to join as an independent provider of face-to-face or virtual speech therapy. Find out more about offering Speech Therapy to our community.

Speech Therapy

Psychology

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Psychology

Mable invites those registered on the AHPRA website for a minimum of 12 months to join as a provider of mental wellbeing support. Find out more about offering your services as a registered psychologist to our community.

Psychology

Physiotherapy

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Physiotherapy

Mable invites those registered on the AHPRA website for a minimum of 12 months to join as an independent provider of face-to-face or virtual physiotherapy. Find out more about offering Physiotherapy to our community.

Physiotherapy

Occupational Therapy

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Occupational Therapy

Mable invites those registered on the AHPRA website for a minimum of 12 months to join as an independent provider of face-to-face or virtual Occupational Therapy.

Find out more about offering Occupational Therapy to our community.

Occupational Therapy

Our pricing system works for everyone

Support workers deserve to earn more while clients deserve to make the most of their budgets.

Our online platform means a fairer pricing system for everyone.

Support workers can earn more

Support workers can earn more

Independent support workers on Mable receive the agreed hourly rate, less 10%. Compare that to traditional providers who may charge up to 50% of the hourly service fee.

Clients can make the most of their packages

Your clients can make the most of their packages

Clients pay the agreed hourly rate, plus 5%. Mable’s efficient online platform may mean clients have more hours available in their packages to allocate to you.

Pricing flexibility

Pricing flexibility

You have the flexibility to charge different rates for different services or experiences provided.

You agree on the rates directly with the clients you choose.

*Based on casual worker receiving minimum award rate per hour. The “Online Provider” figure is based on the stated hourly cost to consumers for weekday support published by a third party online provider as at November 2019. The “Disability Providers charging NDIS Price Limit” figure is based on the maximum hourly cost to consumers under the NDIS as at November 2019. The “Traditional Aged Care Providers” figure is based on the average of the hourly prices for “Standard Hours” for Personal Care and Household tasks charged in NSW by three large providers (prices published on the My Aged Care website as at July 2019).

We support you to support your clients

Our online platform has facilitated over eight million hours of support and counting.

We’re here to support you to support your clients.

Australian-based support from the Mable team, online and by phone.
Save time with all your client agreements, timesheets, invoices, messages and records in one place.
Invoicing and collection support is automated. We work on your behalf to ensure receiving payment is as seamless as possible.
Expand your knowledge with free access to our online Learning Hub with over a hundred courses.
Trained counsellors available 24/7 to discuss any personal or work-related concerns in confidentiality

How do I get started on Mable?

Not all services need formal qualifications.

To get started, you need the following:

Australian Business Number (ABN)
Police Check via our verification partner (through your Mable account link)
Working with Children Check
(if working with children)
Mandatory COVID-19 training
Two references
A photo
COVID-19 vaccination evidence
(if applicable)

Note: Various states and territories have mandated a COVID-19 vaccination for people working in the aged care or disability support sectors. If this applies to you, you’ll need to upload a digital certificate. If you’re medically exempt you’ll have to provide evidence.

FAQs

You can obtain an ABN by applying for it through the ATO via the Australian Business Register website. There is no fee for applying but if you use a tax agent to complete an application for you they may charge for their services.

As part of our safeguards for our Mable community, our policy requires all independent support workers to apply and pay for a new Police Check through our partner Checked Australia, even if you have an existing check.

This is because Checked Australia ensures all Police Checks are verified, validated and a true representation of police history.

You can obtain a Police Check at a discounted price via your onboarding process. Once it is completed you will receive a copy and can use it for other purposes.

If you are only offering social support and domestic assistance, you do not need any formal qualifications, but you will need:

  • Complete profile
  • Valid Police Check
  • Two professional or personal references

If you would like to offer personal care you will need to have the following:

  • Complete profile
  • Valid Police Check
  • Two professional references

Personal care qualification from at least one of the following:

  • Certificate 3 or 4 in Individual Support
  • Certificate 3 or 4 in Aged Care
  • Certificate 3 or 4 in Disabilities
  • Certificate 3 or 4 in Home and Community Care
  • Assistant in Nursing (AIN) Certificate
    Working towards nursing degree (needs to have already completed first year)
  • Degree in nursing
  • Degree in Allied Health
  • Other relevant qualification
  • 2 or more years of experience

If you would like to offer nursing services you will need to have the following:

  • Be a registered nurse
  • Have more than 1 year of relevant nursing experience
  • Have been registered as a nurse with AHPRA (Australian Health Practitioners Regulation Agency)
  • Your AHPRA registration has been active for at least 12 months
  • Nurses should not provide any services within these categories that their AHPRA registration does not allow them to provide.

If you need any assistance completing your profile, please don’t hesitate to contact our registration team on 1300 73 65 73

All independent support workers are required to submit two references as part of the application process.

If you are offering personal care or nursing services, you will need two professional references. Professional references include supervisors, senior colleagues, trainers, and clients.

If you are only offering social support and domestic assistance, you will need two personal references. Personal references include colleagues at the same level or other qualified people who know you.

Family members or partners / spouses cannot be accepted as references under any circumstances.

If you are unsure who you can use as a reference, please call us on 1300 73 65 73.

The insurance policy is provided by Berkshire Hathaway Specialty Insurance and coverage will be provided within the following policies:

  • Public and Products Liability
  • Professional Indemnity (including Medical Malpractice)
  • Group Personal Accident (including journey insurance) for all Support Workers.

More information on the insurance policies provided by Berkshire Hathaway Specialty Insurance Company. This provides you and your clients with important peace of mind.

It is important that you make sure all hours of services provided to your clients are accurately recorded and confirmed as delivered and paid for via the Mable platform as you will not be covered by insurance if services are not recorded as delivered and paid for through Mable.

This depends on how quickly you complete your time sheet, and the method of payment that the client is using. Support workers are only paid once the client has paid in full for the session.

If the client is paying by credit card, then payment to the support worker is usually made within 5 days of the time sheet being approved by the client. If the client is paying by direct debit, it can take up to 10 days for payment to be collected from the client and paid to the care worker once the time sheet is approved. This is due to additional processing time by the bank.

Some organisations pay by invoice which is generated by the Mable platform on your behalf. All invoices are issued with 7-day payment terms, however some organisations can take up to 30 days to pay. You may want to consider this before accepting clients that pay by invoice.

To see which payments have been collected from the client and paid to you, see your timesheet.

As an independent worker, you can set your own hourly rates and agree to these with each client. The hourly rate you can charge may be determined by several factors, such as:

  • Your experience and qualifications
  • The quality of care you provide as reflected in your profile feedback
  • The type of services you offer
  • The level of demand in the areas you work for your services and skills
  • The time of day, as demand may vary
  • The length of visit and travel time involved

    Mable collects payment from clients on behalf of support workers for care delivered each week. We then deduct the 10% care worker service fee, and pay the money weekly to each care worker’s nominated bank account.

Being a support worker can be a highly rewarding yet challenging career. A passion and dedication to maximising the quality of life of those receiving your support is essential. Personal qualities like respect, honesty, flexibility and communication skills give support workers a well-rounded base to connect with clients. Professional skills including academic qualifications and certifications – like those found in the Mable Learning Hub, free to all workers registered on Mable – mean the ability for workers to upskill and offer quality support to a wider client base.

Join our network of local independent support workers

Ariel A

Social Support & Domestic Assistant

I am positive, enthusiastic, caring person who would be happy to work and care for others. I am m..

Eiko O

Personal Carer / Social Support & Domestic Assistant

Hello, my name is Eiko and I've been working in Australia as a Personal Carer for the last 5 years. ..

Precious Pia B

Personal Carer / Social Support & Domestic Assistant

For the past two years, I have worked in a nursing home in Singapore as a nursing Aide. I really enj..

Wendy M

Social Support & Domestic Assistant

My name is Wendy and I'm a mother of three beautiful children one in uni and the other two in high s..

Toby B

Social Support & Domestic Assistant

My dream is to become an actor, which means I really love getting to know other people. I don’t have..

Livia N

Social Support & Domestic Assistant

I am a calm, focused, kind person. I believe I can make the world a better place with everyday small..

Stephanie R

Social Support & Domestic Assistant

I am keen to get out into the community to help other people as I am already a volunteer at Achillie..

Dawn S

Social Support & Domestic Assistant

DAWN SYMONDS – COMPANION/CARER – Outings, coffee, lunch, appointments, meal preparation and shopping..

Jeany I

Social Support & Domestic Assistant

For the past 2 years I have been working with children with Autism by driving the children to school..

Ritche Jones C

Personal Carer / Social Support & Domestic Assistant

I am generally quiet, that’s why most people’s impression of me is that I am an introvert. Which is ..

Gavin C

Social Support & Domestic Assistant

Gavin is the owner and Principal Consultant at OneMonk. He has 20 + years combined experience in a v..

Awut P

Personal Carer / Social Support & Domestic Assistant

A seasoned health care worker with over 10 years experience, specialising in providing personal care..

Julian L

Social Support & Domestic Assistant

I have extensive experience caring for children as an after-school care educator. I have a Bachelor ..

Monica M

Social Support & Domestic Assistant

I have joined the Mable platform to help you to live your life with dignity, by assisting you with ..

Catherine B

Personal Carer / Social Support & Domestic Assistant

I have worked in the Aged Care sector for 7 years now. Starting with my initial training in Cairns,..

Rehana D

Social Support & Domestic Assistant

I began working within the disability community six months ago and have loved every moment of it. My..

Fury G

Social Support & Domestic Assistant

Hello! I'd describe myself as highly empathetic, reliable and sincere. I have 2 years of experience ..

Hyun Ok C

Personal Carer / Social Support & Domestic Assistant

Hello my name is Jennifer and I am currently living in Randwick. I am originally from South Korea bu..

Martina M

Social Support & Domestic Assistant

Hi there. I’m Martina. Lovely to meet you. I'm an artist and designer originally from Santiago in Ch..

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