You pay less. Support workers earn more.
As a Mable customer, you engage your support team directly and could pay significantly lower rates than NDIS reference rates. That can add up to more hours of support for you.
You agree the rates directly with your independent support workers
Once your rate is agreed, you pay the agreed rate plus 5%. Independent support workers will receive the agreed rate less 10%
This illustrative example is based on a Mable agreed rate of $44.90 per hour. Rates typically range from $35.00 – $48.00 per hour on the platform across independent workers with different experiences, qualifications and services.
The “Online Provider” figures are based on the stated hourly cost to consumers and hourly pay rate (including superannuation) for support workers for weekday support, published by a Mable competitor online provider as at November 2021 (noting their workers are employees rather than independent contractors). The Mable figures are based on a median rate for social support workers of $40.50 per hour including deemed superannuation amounts. The amounts are illustrative only calculated from time sheets across different services over weekdays and weekends and do not take into account other factors, such as total hours of work available or training and experience. The “Disability Providers charging NDIS Price Limit” figures are based on the maximum hourly cost to consumers under the NDIS as at November 17 August 2021 (sourced from the NDIS Support Catalogue 2021-22), and assume the support worker is a casual employee earning the minimum award rate per hour (at or below Level 3, pay point 2). Arrangements between independent workers and people who require their services (including hourly rate and hours of work) facilitated through the Mable platform will be the subject of agreement between the relevant individuals, and the comparisons in this document do not reflect negotiated arrangements.
Better value for everyone
Only pay for the hours you receive, at a price agreed between you and your support workers. You have the flexibility to agree different rates for different services or experience. It’s one of the most transparent, flexible pricing structures on the market.
Discover the Mable difference
Freedom of choice
Imagine having the power to choose your own team of support. With Mable, you also design your own support schedule and even choose the kinds of services that make it possible for you to live the life you want.
Value for money
Mable is purely an online platform, which keeps our operating costs much lower. We pass the savings on to our customers. That could mean getting as much as double the hours of support from your Home Care Package.
Peace of mind
With Mable, you can be rest assured that those providing your in-home care and support have been background checked. Additionally, you will have access to ratings and reviews left by other Mable customers.
Get double the hours of support with your home care package
Self-managing your home care package means our approved provider partners can offer a low administrative fee, freeing up more funding for you to spend on your services.
Hours comparison
Cost breakdown
| Title | Typical Home Care Package |  |
|---|---|---|
| Package and Care Management Fees – charged by Approved Provider | $4,238.00 (27%) |
$2,422.14 (15%) |
| Service Funds Available | $11,909.60 (73%) |
$13,725.46 (85%) |
| Support Cost P/H | $57 | $47 |
| Hours Per Week (Illustrative) | 3-5 Hours | 5-7 Hours |
Hours comparison
Cost breakdown
| Title | Typical Home Care Package | |
|---|---|---|
| Package and Care Management Fees – charged by Approved Provider | $8,970.00 (26%) |
$5,270.78 (15%) |
| Service Funds Available | $26,168.55 (74%) |
$29,867.77 (85%) |
| Support Cost P/H | $57 | $47 |
| Hours Per Week (Illustrative) | 7-9 Hours | 11-13 Hours |
Hours comparison
Cost breakdown
| Title | Typical Home Care Package | |
|---|---|---|
| Package and Care Management Fees – charged by Approved Provider | $13,234.00 (25%) |
$7,990.22 (15%) |
| Service Funds Available | $40,034.10 (75%) |
$45,277.89 (85%) |
| Support Cost P/H | $57 | $47 |
| Hours Per Week (Illustrative) | 12-14 Hours | 17-19 Hours |
Illustrative comparison – Fully Managed Home Care Package vs Home Care Package self-managed assuming 15% admin fee and services accessed through Mable, at Levels 1, 2, 3 and 4. “Typical Home Care Package” figures are based on average fees and costs published the Australian Department of Health: National Summary of Home Care Prices – 31 December 2021. The admin fee for Mable is based on average fees charged by a selection of commonly used Approved Provider partners who host self-managed Home Care Packages as at November 2021. The Mable figures are based on a median rate for social support workers of $47 per hour including deemed superannuation amounts. The amounts are illustrative only calculated from time sheets across different services over weekdays and weekends and do not take into account other factors, such as total hours of work available or training and experience. Rates typically range from $35 to $55 per hour on the Mable platform across independent workers with different training, qualifications, experience and services.
Common questions about Mable Pricing
Depending on the type of support provided, support workers in Australia based on Australian Services Union agreements may get paid between $29.12 and $40.39 per hour gross as a permanent worker, or between $36.40 and $50.49 gross as a casual worker.
With Mable, it can be cheaper to have a support worker compared to traditional support providers, due to our operating costs being lower. The cost for booking a support worker on Mable is negotiated between the worker and yourself, so you have the power to determine whether the support worker fits into your budget. Learn more about indicative rates of independent support workers on Mable.
Home care is engaging the support of healthcare professionals covering services including personal care and hygiene, domestic assistance, social participation and more. You can learn more about home care on Mable here. Home care costs are negotiated between the support worker and yourself on Mable. You may also be eligible to receive a Home Care Package with funding for home care costs. Please click here to learn more.