You pay less. Support people earn more.
As a Mable customer, you engage your support team directly and could pay significantly lower rates than NDIS reference rates. That can add up to more hours of support for you.
You agree the rates directly with your independent support people
Once your rate is agreed , you pay the agreed rate plus 5%. Independent support people will receive the agreed rate less 10%
This illustrative example based on an agreed rate of $40. Rates typically range from $30.00 – $48.00 per hour on the platform across independent workers with different experiences, qualifications and services.
*Based on casual worker receiving minimum award rate per hour. The “Online Provider” figure is based on the stated hourly cost to consumers for weekday support published by a third party online provider as at November 2019. The “Disability Providers charging NDIS Price Limit” figure is based on the maximum hourly cost to consumers under the NDIS as at November 2019. The “Traditional Aged Care Providers” figure is based on the average of the hourly prices for “Standard Hours” for Personal Care and Household tasks charged in NSW by three large providers (prices published on the My Aged Care website as at July 2019).
Better value for everyone
Only pay for the hours you receive, at a price agreed between you and your support workers. Flexibility to agree different rates for different services or experience. It’s one of the most transparent, flexible pricing on the market.
Get StartedDiscover the Mable difference
Freedom of choice
Imagine having the power to choose your own team of support. With Mable, you also design your own support schedule and even choose the kinds of services that make it possible for you to live the life you want.
Value for money
Mable is purely an online platform, which keeps our operating costs much lower. We pass the savings on to our customers. That could mean getting as much as double the hours of support from your Home Care Package.
Peace of mind
With Mable, you can be rest assured that those providing your in-home care and support have been background checked. Additionally, you will have access to ratings and reviews left by other Mable customers.
Get double the hours of support with your home care package
Self-managing your home care package means our approved provider partners can offer a low administrative fee, freeing up more funding for you to spend on your services.
Hours comparison
Cost breakdown
| Title | Typical Home Care Package |  |
|---|---|---|
| Administration Fees | $5.338 (35%) | $2.288 (15%) |
| Service Funds Available | $9.912 (65%) | $12,962 (85%) |
| Service Cost P/H | $56 | $38 |
| Hours Per Week (Illustrative) | 2-4 Hours | 6-7 Hours |
Hours comparison
Cost breakdown
| Title | Typical Home Care Package | |
|---|---|---|
| Administration Fees | $11.725 (35%) | $5.025 (15%) |
| Service Funds Available | $21.775 (65%) | $28,475 (85%) |
| Service Cost P/H | $56 | $38 |
| Hours Per Week (Illustrative) | 7-8 Hours | 14-16 Hours |
Hours comparison
Cost breakdown
| Title | Typical Home Care Package | |
|---|---|---|
| Administration Fees | $17.763 (35%) | $7,613 (15%) |
| Service Funds Available | $32.987 (65%) | $43,137 (85%) |
| Service Cost P/H | $56 | $38 |
| Hours Per Week (Illustrative) | 10-13 Hours | 20-24 Hours |
Our happy members
Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.
Adel
Independent Support Worker
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”
Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”
Doug
Aged Care Support Client
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients."
Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"
Jane
Indepedent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."
Grant
Disability Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."
Caroline
Aged Care Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”
Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”
Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”
Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."
Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”
Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”
Doug
Aged Care Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."
Caroline
Aged Care Support Client
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."
Grant
Disability Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”
Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”
Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”
Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."
Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.
Adel
Independent Support Worker
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients."
Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"
Jane
Indepedent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker