A support worker’s guide to Mable
5 ways to make your worker profile stand out on Mable
When you’re connecting with clients on Mable, you can do some simple things to make a great impression on your potential clients through your Mable profile.
1. Have a professional profile picture
A good way to set yourself apart from the group is to have a high-quality, professional-looking profile picture. While it doesn’t have to be taken by a professional photographer, it is generally a good idea to have the picture taken by someone other than yourself (whether that is a friend or a family member), in good lighting in front of a neutral background.
2. Make sure to complete your worker bio
When looking for support workers on Mable, it’s not only the services provided and qualifications people are interested in – it’s also learning about the person providing the support. If you are booked as a support worker, you may be spending a lot of time together, so it is important you get along well. Include some information about your hobbies, any tv shows or books you like, or fun facts about yourself. These things all help potential clients know whether you would likely make a good match. Here are some tips on writing a good support worker bio.
Don’t include your professional qualifications, services and work history in your bio. Include your qualifications in the ‘Education’ or the ‘Work history’ section only.
3. Ensure your indicative rates are relevant
Indicative rates help clients to determine whether you are in their price range. You can update your indicative rates through your Mable account dashboard. Support workers often charge different rates depending on support types, day of the week, session duration and public holidays. Visit here to learn more about setting your indicative rates.
4. Some badges can make your profile shine!
Independent workers on Mable can put badges that are displayed on their profiles to help guide client decision-making. For instance, badges indicate whether you’re pet-friendly, LGBTQIA+ friendly or have a driver’s license. You can also get a bronze, silver or gold badge based on feedback from other clients. Badges can tell clients what a great and professional support worker you are – so go for gold!
5. Be responsive to messages
When you receive messages, be sure to respond to them in a timely manner. Your profile will include whether or not you are a fast responder. If you respond quickly, this will inspire new potential clients to message you, knowing they will hear back swiftly. Read more about how ranking in search results is determined on Mable.
Want more tips to improve your support worker profile on Mable? Watch the video below.