Choose disability support workers with your NDIS funding

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Choose disability support workers with your NDIS funding

How it works

As an NDIS participant, you naturally want your funding to go as far as possible. When you sign up for disability support as a Mable customer, you benefit in multiple ways. You get greater value, more choice and better control.

Find a support worker

Find a support worker

Browse the profiles of Independent Support Workers in your area. They’ve all been security checked and verified for your peace of mind. Narrow your search to particular interests, availability, skills and more.

Book a support session

Book a support session

Shortlist your favourites then connect directly via the Mable platform. You and your new support worker - or workers - can mutually agree upon the support services, price, time and location.

Start building your network

Start building your network

Rest assured that you’re covered by the protections and safeguards of the Mable platform, including insurance. Continue building your team by connecting with other support workers.

Choose the type of support that you want

Mable gives you the freedom to engage your support team directly and choose services that will work for you and your goals.

Social Support

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Social Support

We all feel better when we’re connected with our families and community.

For some, it might be going to church every week and for others, it might be learning a new skill or being doing something just for fun.

Just because your mobility is impacted, or your health isn’t what it could be doesn’t mean you have to miss out. Mable can support you to live a busy, full and exciting life.

Social Support

Domestic Assistance

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Domestic Assistance

A clean and tidy home is a place where you can feel safe, comfortable and happy.

You know just how you like things done and your Mable Independent Support Person will be glad to help.

From ironing, changing the sheets and doing laundry to defrosting the fridge and doing some gardening, there’s always something to be done and you can relax, knowing it’s taken care of.

Domestic Assistance

Therapy Support

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Therapy Support

You can have a range of therapists visit and treat you in your own home.

It doesn’t make sense to have to go out for therapy appointments that may leave you fatigued or even a little sore.

Mable can arrange for you to have the therapy you need where you’re most comfortable. It often means the results are better too.

Therapy Support

Work and Study

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Work and Study

Gain the independence to start or resume, work or study with our support network.

Have the choice and control to choose the right support worker for your needs.

You choose your support schedule so you don’t have to give up what you love to do.

Work and Study

Nursing Services

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Nursing Services

Mable offers Independent Support Workers who have verified nursing qualifications.

It’s important to your ongoing health and wellbeing that you receive quality care and management, as required or on a continuous basis.

Whatever your medical and health needs, having a professional attend to you at home is a great source of comfort and peace of mind.

Nursing Services

Personal Care

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Personal Care

An important element of your ability to live independently at home is your personal care.

You’ll feel much better with a Mable Independent Support Worker to help you take care of your hygiene and grooming needs.

You can count on kind, respectful attention that is always sensitive around your comfort, dignity and privacy.

Personal Care

Independent Living

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Independent Living

There’s always something that needs to be done so it’s comforting to know you can get help with these functions and maintain your independence.

You may need help with transport to go out and perform errands like visiting the bank, going to the doctor or picking up your new glasses.

Your Independent Support Worker can even do your shopping for you and put your groceries away. Mable has a solution for all the little – and not so little – tasks that need to be done.

Independent Living

Travel

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Travel

There’s a big world out there! You don’t have to be confined to your home.

Maybe you want to go on a day trip to the beach. Or perhaps a weekend getaway is more your style. Mable has Independent Support Workers who can transport you to help make it happen.

From booking and packing to going with you on your travels, you can do those exciting things and know you’ll be beautifully looked after.

Travel

Discover the Mable difference for disability support

Freedom of choice

Imagine having the power to choose your own team of support. With Mable, you design your own support schedule and even choose the kinds of services that make it possible for you to live the life you want.

Value for money

Mable is purely an online platform, which keeps our operating costs much lower. We pass the savings on to our customers. You simply agree to a rate with your support worker and Mable’s fees are just an additional 5%.

Peace of mind

With Mable, you can rest assured that each support person has been verified with both police checks and references. Additionally, you will have access to ratings and reviews left by other Mable customers.

You pay less. Support workers earn more.

As a Mable customer, you engage your support team directly and could pay significantly lower rates than NDIS reference rates. That can add up to more hours of support for you.

Chart with 3 columns

You agree the rates directly with the independent workers you choose.

Once your rate is agreed , you pay the agreed rate plus 5%.  Independent support workers will receive the agreed rate less 10%

This illustrative example based on an agreed rate of $40. Rates typically range from $30.00 – $48.00 per hour on the platform across independent workers with different experiences, qualifications and services.

*Based on casual worker receiving minimum award rate per hour. The “Online Provider” figure is based on the stated hourly cost to consumers for weekday support published by a third party online provider as at November 2019. The “Disability Providers charging NDIS Price Limit” figure is based on the maximum hourly cost to consumers under the NDIS as at November 2019. The “Traditional Aged Care Providers” figure is based on the average of the hourly prices for “Standard Hours” for Personal Care and Household tasks charged in NSW by three large providers (prices published on the My Aged Care website as at July 2019)

Meet some of the great Independent support workers

Connect with existing disability support workers or bring your own workers who you’re already familiar with. The choice is yours.

Have you been looking for an in-home disability support service?

A lot of people don’t realise that they can access in-home disability support. It’s a thriving service that is not just meeting the needs of the community, but empowering people to pursue their ambitions and enjoy their lives more.

Who hires a disability support worker?

In short, anyone who lives with a disability and needs assistance in their daily life. That includes children, teenagers and adults who have physical and/or intellectual disabilities. Disability carers can help with a multitude of personal and domestic needs, from assisting with personal care to light cleaning and tidying.

Family carers appreciate the assistance provided by disability support workers because it gives them some time to go and do other things such as go to work, attend social events or meet commitments outside the home. They know that their loved one is in safe, capable hands in their absence. Disability carers are compassionate, patient and well-trained.

When hiring a disability support worker, it’s important that you make sure they are insured and have been security checked, for your safety and peace of mind. Many hold Working with Children cards and CPR and First Aid certificates.

Is it expensive to hire a disability support worker?

You’ll likely find that the fees are quite reasonable. If you have an NDIS package, then your out-of-pocket expenses will be greatly reduced.

At Mable, we receive a great deal of positive feedback from clients who hire disability carers through our online platform because we’re all about your comfort, choice and satisfaction. You are not just sent someone that’s been selected by a company. You get to choose who provides your support, the kind of support you receive and when you want your sessions.

You get to be in control of your disability support needs 

When you search for a disability support worker on the Mable platform, you can read on their profiles what they charge, what assistance they can provide and what kinds of qualifications they have. Most even list their hobbies and interests, and any other languages they speak. All are professional and provide quality care but just as importantly, they are all independent support workers so they love their jobs and derive great satisfaction from helping people.

With Mable, everything is managed online – search profiles, make, change or cancel bookings, have a chat with a new support worker before meeting, and more. You or your home carer can manage all your needs 24/7, and there’s even an app so you can carry Mable in your pocket or handbag!

Common questions about
NDIS and disability services

Our happy members

Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.




Adel
Independent Support Worker
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”






Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”






Doug
Aged Care Support Client
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients.










Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"







Jane
Independent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."









Grant
Disability Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."







Caroline
Aged Care Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”






Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”











Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”







Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."

Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”






Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”






Doug
Aged Care Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."







Caroline
Aged Care Support Client
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."









Grant
Disability Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”






Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”











Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”







Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."

Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.




Adel
Independent Support Worker
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients.










Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"







Jane
Independent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker