Make a difference as a personal care worker on Mable

Choose your clients, rates, schedule and work locations – you’re in control.

An illustration of a support worker assisting a woman using a wheelchair.

Why Mable?

Join the community of independent support workers providing nursing services to thousands of clients across Australia.

Freedom
of choice

Enjoy work-life balance, choosing your rates, your own schedule and clients.

Rewarding connections

Build meaningful client relationships and make a positive impact in your community.

Strong
foundations

We give you tools and resources to manage your small business on Mable.

Long-term opportunities

Build your earning potential with a reliable career as a support worker.

On this page:     Benefits     About     What it takes     Services     Payments      How it works     Helpful links

Benefits you get from booking clients on Mable

Why personal care?

Personal care means supporting and supervising people’s personal living and private hygiene tasks. This helps people maintain their independence and lifestyle.

Personal care is in high demand on Mable.

“Now I’m working on Mable and connecting with clients… it’s given me self-worth. Adjusting from a traditional care role to Mable has been very satisfying and productive. I earn a lot more in fewer hours with no middle management.”

Independent support worker on Mable

Patrice

Support worker smiles as they feed an older person living with Dementia laying in bed at home.

What it takes

To be a personal carer on Mable, you must have one of the below qualifications (or similar) or two years of professional personal care experience in the last five years (with two professional referees who can verify two or more years of professional personal care experience).

With two professional referees from the last five years.
With two professional referees from the last five years.
With two professional referees from the last five years.
With two professional referees from the last five years.

Qualified nurses can also provide personal care services on Mable.

 

You must provide a nursing degree or diploma attained in Australia plus two professional referees in the last five years.

 

Nursing qualifications outside of Australia accepted by Mable must be attained in NZ, Philippines, USA, Canada, UK, an EU member country, Singapore, Hong Kong, and the UAE, plus you must provide two professional referees in the last five years. Please note, these qualifications cannot be used for nursing services or assisting with medication on Mable.

 

AHPRA registration is not required to provide personal care, but it is to provide nursing services. Find out more about nursing services.

New to personal care but unsure where to start?

Accredited training is available to help you up-skill as an independent support worker on Mable.

(CHC33015) Certificate III in Individual Support (Disability)

RTO: ARC Training

Intake: Weekly

States: ACT, NSW, QLD

(CHC33015) Certificate III in Individual Support (Ageing)

RTO: ARC Training

Intake: Weekly

States: ACT, NSW, QLD, SA

Services nurses can offer

In-demand services include:

Shower and Dressing

Toileting


Assistance with eating

Exercise
assistance

Light
massage

Carer
assessment

Grooming


Palliative
care

Payments

Choose your hourly rates


Independent support workers have the freedom to set their rates on Mable, subject to the Mable minimum rate. Rates can be set for service types, session lengths, days and times of the week and public holidays. All pricing is agreed with clients before support is delivered on Mable.

You can learn more on our pricing page.

FAQs

There are three payment options on Mable. When you receive your payments depends on which option you choose:

  • Regular payments – your payment will be sent to you within two business days from when we collect the payment from your client. Payment collection times depend on the client’s funding source and payment method and can vary. We follow up on any overdue or unpaid payments as per our terms of use.
  • Express Pay – Mable has partnered with PayNow Finance to offer Express Pay. Express Pay guarantees you receive payment within 3 business days (subject to eligibility). You can select the Express Pay payment option in support hours. A 1.5% fee applies.
  • 10-Day Payments – If you are eligible for 10-Day Payments, and you’ve turned on this payment option (on your billing page or in account settings on mobile), Mable Payment Services pays your eligible support hours within 10 days, from approval, even if the payment is still being collected from the client or their funding source. So, if we’ve not collected your payment by day 10, we’ll pay you the value of your support hours, and take ownership of the invoice and responsibility for collection of payment for that invoice. If we collect your payment sooner, you’ll be paid right away.

The support worker’s Mable fee is the agreed rate minus 10%, while the client’s fee is the agreed rate plus 7.95%.

For example, if $45 per hour is the agreed rate, with Mable’s 7.95% client platform fee the client pays $48.58 per hour ($45 x 1.0795 = $3.58 fee). With Mable’s 10% worker platform fee ($45 x .1 = $4.50 fee) the worker receives $40.50 an hour.

We give safeguards and protections with every Mable booking. These include a high-level suite of insurances and our Trust & Safety Team available for all support booked on Mable.

How to sign up to Mable

Set up your account

First, you need to create an account, then you need to set it up. To get approved as an independent support worker and provide nursing services on Mable you will need:

Get approved and start finding work on Mable!

Approval usually takes a minimum of five business days, however please allow us up to three business weeks. Once you are approved, you can start booking jobs!

Complete support work booked on Mable and get paid!

Your client approves your invoice for your support work after it’s taken place. Mable collects payments from clients and sends the payment to you within three business days of receipt.

Want to be an independent support worker on Mable?

Join Mable and find work-life balance with more choice and control.