Free, 24/7 access to the Mable Wellbeing Platform

A woman sitting on the floor working on a laptop.

Being a support worker can be incredibly rewarding, but it can be challenging too.

You may be providing complex support to older Australians or people with disability. You are running your own small business and so, you manage your own tax, super and other administrative aspects. You also need to balance your professional and personal life.

We all need guidance or support from time to time as we navigate our personal lives and careers. And that’s where the Mable Wellbeing Platform comes in.

As an approved support worker on Mable, the Mable Wellbeing Platform is one of the key benefits to which you have free access, any time, any day.

What is the Mable Wellbeing Platform?

The Mable Wellbeing Platform is a support service for all support workers registered on the platform.

This service is free of charge for all registered support workers and is available 24/7.

The three key features you can access through this platform are:

  • 1-on-1 counselling: 24/7 access to qualified counsellors for free sessions via phone or video call
  • Resources: Explore hundreds of articles, podcasts, audios and videos on topics such as parenting, fitness, challenges at work
  • Exclusive offers: Find discounts from top retailers across shopping, dining, lifestyle and entertainment.

Some examples of situations in which you could use the platform include:

  • Feeling overwhelmed by your work
  • Feeling stressed over managing your finances
  • Seeking guidance around academics
  • Having a confidential chat about personal or family-related issues
  • Having a confidential chat about problems you may be facing at work
  • Accessing resources (audio, video, podcasts, articles) on parenting, depression, stress management, dealing with anxiety, fitness planning, etc.


Yes – if you are registered on Mable as an independent support worker, you’ll gain access to all of these services and benefits for free.

Mable covers all the expenses. There is no charge for using this service.

Yes. You can keep – or change – your counsellor at any time.

You can receive six free sessions per issue, with unlimited issues available.

No. The counselling is externally provided, and Mable has no record of individuals accessing counselling. Your confidentiality is protected.

A support worker’s guide to Mable news

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