Becoming a support worker

How much do NDIS support workers earn?

Last updated 22 December 2022

The National Disability Insurance Scheme (NDIS), provides funding, information, connections and support to people with disability who meet the NDIS eligibility criteria, so they can live their life to the fullest. The funding received by eligible NDIS participants helps them to purchase a range of NDIS supports and services based on their individual support needs. This can include booking an NDIS support worker, to assist the participant to live independently and achieve their goals. Learn more about how to become a disability support worker.

If employed by an agency, a disability support worker supporting an NDIS-funded client may be covered by the Social, Community, Home Care and Disability Services Industry Award 2020 (also referred to as the ‘SCHADS Award’). The SCHADS Award includes NDIS support worker pay rates, and covers how support workers are generally paid in the social and community services sector, unless they work under a different award (e.g. support workers covered by the Aged Care Award).

Disability support workers are usually at Level 2 or 3 on the SCHADS Award. There are different pay points based on their years of service. The current minimum NDIS pay rates for full-time, part-time and casual workers are detailed in the SCHADS Pay Guide from the Fair Work Ombudsman.

However, the SCHADS Award doesn’t apply to independent support workers on Mable, whether they are aged care support workers or disability support workers. You can learn about how much support workers earn on Mable.

How much can disability support workers earn on Mable?

As mentioned above, if you’re an independent support worker on Mable, the SCHADS Award does not apply to you. As a support worker on Mable, you are a contractor or sole trader, and therefore, you have freedom to set or update your own rates.

Aside from being able to set your rates, you also have the freedom to choose your clients and how much you work through Mable. Learn more about the many benefits of becoming an independent support worker on Mable.

How can I become a support worker on Mable?

  • A completed Mable profile including bio and profile photo
  • A police check (applied through Mable)
  • An ABN
  • Two professional and/or character references
  • Working with Children Check (if required)
  • Australian Drivers Licence (if providing transport services)
    If you’ve set up your account correctly, it will be submitted for approval to our team.  To learn about this process in more detail, explore our comprehensive guide Becoming a support worker on Mable. Once your account is approved, you can start looking for jobs on Mable.


You do not need prior experience to provide basic social support and domestic assistance to a person looking for only this. This sort of support could include cleaning, cooking, visiting and talking with a client, taking them shopping, to the doctors and on outings.

Support workers offering personal care, such as registered nurses, do require certain qualifications that must be uploaded when applying to join Mable.

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