Work flexibly on your terms
We have identified physiotherapy as an increasing need among our large community of clients including ageing Australians and those living with disability.
If you have been registered on the AHPRA website for a minimum of 12 months, we would like to invite you to join Mable as an independent provider of face-to-face or virtual physiotherapy.
You choose the clients you work for, the hours you work and the rates you charge.
Get StartedBe your own boss
As an independent support provider on Mable, you’re running your own business. Choose the clients you work with, the services you want to provide and the hours you work.
Set your own rates
Because you are running your own business, you are free to choose the rates that you charge. You can negotiate these directly with potential clients.
Insurance coverage
We’ve got you covered. All support workers are protected by a suite of insurances (public liability, personal accident, and professional indemnity).
What do I need to get started?
- Australian Business Number (ABN)
- You’ll need to apply for a police check through Checked Australia
- Working with Children Check (if working with children)
- Registered on the AHPRA website for a minimum of 12 months
- One professional or character reference
- A great photo
How it works
We’ve designed Mable to be an easy-to-use online platform. Just a simple 3-step process, and you’re in control all the way.
Complete your profile
Create a profile that will help clients get to know you better. You’ll include your skills and experience, rates, availability and interests. You’ll need to provide references and we’ll need to do some checks.
Get approved & start working
Once you’re approved, people looking for support will contact you directly or you can search for jobs in your area. Together, you can agree the rates, hours and services that work for you both.
Build your business online
Keep track of your clients, timesheets and payments all through the Mable platform, available online and through the mobile app.
Support for your business
Client records all in one place
All your client agreements, timesheets, invoices, messages and records all in one place.
Invoicing & collection support
We work on your behalf to ensure receiving payment is as seamless as possible. This includes automated invoicing and collection support.
We are here when you need it
Phone and online support with our Australia-based Mable team.
Our happy members
Common questions about becoming an independent support worker
You can obtain an ABN by applying for it through the ATO via the Australian Business Register website. There is no fee for applying but if you use a tax agent to complete an application for you they may charge for their services.
Every independent support worker on the Mable platform must provide a new police check which can only be obtained through our partners Checked Australia. You can get a police check through your Mable account for a discounted price. Select Apply for police check during your account setup and follow the steps. Find out more about getting a police check.
If you are only offering social support and domestic assistance, you do not need any formal qualifications, but you will need:
- Complete profile
- Valid police check from Checked Australia
- Two professional or personal references
If you would like to offer personal care you will need to have the following:
- Complete profile
- Valid police check from Checked Australia
- Two professional references
Personal care qualification from at least one of the following:
- Certificate 3 or 4 in Individual Support
- Certificate 3 or 4 in Aged Care
- Certificate 3 or 4 in Disabilities
- Certificate 3 or 4 in Home and Community Care
- Assistant in Nursing (AIN) Certificate
Working towards nursing degree (needs to have already completed first year) - Degree in nursing
- Degree in Allied Health
- Other relevant qualification
- 2 or more years of experience
If you would like to offer nursing services you will need to have the following:
- Be a registered nurse
- Have more than 1 year of relevant nursing experience
- Have been registered as a nurse with AHPRA (Australian Health Practitioners Regulation Agency)
- Your AHPRA registration has been active for at least 12 months
- Nurses should not provide any services within these categories that their AHPRA registration does not allow them to provide.
All care workers are required to submit two references as part of the application process.
If you are offering personal care or nursing services, you will need two professional references. Professional references include supervisors, senior colleagues, trainers, and clients.
If you are only offering social support and domestic assistance, you will need two personal references. Personal references include colleagues at the same level or other qualified people who know you.
Family members or partners / spouses cannot be accepted as references under any circumstances.
If you are unsure who you can use as a reference, please call us on 1300 73 65 73.
Booking on Mable includes a high-level suite of insurances, including public liability, personal accident and professional indemnity, which are made available to Mable affiliated independent support workers when providing services arranged and invoiced through the Mable platform.
This provides you and your clients with important peace of mind.
It is important that you make sure all hours of services provided to your clients are accurately recorded and confirmed as delivered and paid for via the Mable platform as you will not be covered by insurance if services are not recorded as delivered and paid for through Mable.
This depends on how quickly you complete your time sheet, and the method of payment that the client is using. Care workers are only paid once the client has paid in full for the session.
If the client is paying by credit card, then payment to the care worker is usually made within 5 days of the time sheet being approved by the client. If the client is paying by direct debit, it can take up to 10 days for payment to be collected from the client and paid to the care worker once the time sheet is approved. This is due to additional processing time by the bank.
Some organisations pay by invoice which is generated by the Mable platform on your behalf. All invoices are issued with 7-day payment terms, however some organisations can take up to 30 days to pay. You may want to consider this before accepting clients that pay by invoice.
To see which payments have been collected from the client and paid to you, see your timesheet.
As an independent worker, you can set your own hourly rates and agree to these with each client. The hourly rate you can charge may be determined by several factors, such as:
- Your experience and qualifications
- The quality of care you provide as reflected in your profile feedback
- The type of services you offer
- The level of demand in the areas you work for your services and skills
- The time of day, as demand may vary
- The length of visit and travel time involved
Mable collects payment from clients on behalf of care workers for care delivered each week. We then deduct the 10% care worker service fee, and pay the money weekly to each care worker’s nominated bank account.