Find verified support workers to assist with transport for aged care and disability needs

If you’re an NDIS or Home Care Package recipient looking for assisted transport services, create your free Mable account today and find a verified support worker who can take you to appointments, social outings, and more.
Older support worker holds wheelchair at car door for client who is blind and paraplegic.
Older support worker holds wheelchair at car door for client who is blind and paraplegic.

Join Mable for free today & use your NDIS or home care funds for transportation services

NDIS and disability transport services

If you have been approved for an NDIS package, the cost of booking a support session that includes transport outside of your home may be subsidised as part of your plan. Mable can connect you with a support worker who can transport you for medical appointments, or for fun, like socialising with friends!

Home Care Package and aged care transport

Your Home Care Package allows you to find support workers to assist with transportation. Mable can connect you with verified support workers who can provide transport to appointments and keep you connected with your community.

Book a verified support worker to transport you to appointments, events, and activities near you

Use your NDIS and Home Care Package funding to book transportation services that can take you places, connect you with your friends and family, and to join in community events. Your support worker can provide transport for:

  • Assistance with shopping
  • Getting to work
  • Attending social activities
  • Going to church, temple, mosque etc.
  • Volunteering activities
  • Visiting health practitioners
  • Getting to school or TAFE
  • And more!
Person who is blind and paraplegic wheels up driveway with support worker following with groceries.

How do support workers help with transport for disability and aged care needs?

On Mable, you can use your NDIS funding or Home Care Package to engage support workers who provide tailored transport services, helping people with disabilities and older people regain their independence.

Mobility and accessibility support

Support workers on Mable can provide personalised mobility and accessibility support. They can assist with vehicle access and adapting to mobility aids such as wheelchairs and scooters, ensuring comfortable and secure travel.

Daily activities and errands

Support workers can assist with errands and activities, helping you to gain more independence and offering respite for families. On Mable you can find a support worker who can work around your schedule and accommodate your needs.

Social and community engagement

Maintain your social and community engagements with the help of support workers on Mable. They can ensure you keep attending clubs, visiting friends and family, and participating in your hobbies. Find support on Mable and maintain your connections.

Para-athlete Julie Charlton on an athletics field beside another young female wheelchair user.

“Mable basically saved my career…I struggled to get support workers on other platforms to drive me to the places I needed to go to be able to train. I would not be the athlete that I am today without Mable.”

Julie Charlton, Para-athlete and Mable Client

6 reasons 28,000+ Australians trust Mable to find verified support workers for their transportation services

Occupational Therapist watches as teenager with autism pays for milkshakes during support session.
  1. Stay independent

    You have complete control over who comes into your home and when
  2. Choose workers

    You choose support workers who match your lifestyle, personality and needs
  3. Control services

    You pick the services and when they happen
  4. More hours of support

    You spend less on fees so you could get more hours of support, on average*
  5. Verified workers

    You can negotiate with vetted independent support workers
  6. Simple online platform

    You manage your support team in one easy platform

How Mable works

In just three simple steps the Mable platform empowers you to get more out of your Home Care Package, find an independent support worker in your local area, and access home support services.

Connect with a support worker

You can either post a job and wait for responses, or search through local support workers to find the best match for you. You'll be able to see their qualifications, reviews, interests and indicative rates.

Book

Agree on job details with a support worker, including rates, and organise a time for the session. Every session booked on Mable comes with insurance to cover the support worker's actions while providing your care.

Manage your ongoing support

Mable has a range of tools and resources to help you organise your bookings and payments. Live your kind of independence knowing you're in charge of your support with Mable.

Find a support worker to help with your transport needs & more services

Daily living, social and community activities

Housework, organising transport, gardening, meal prep, and more.

Personal care

Showering, hoist transfer, exercise assistance, palliative care, and more.

Qualifications needed for workers

Nursing

Wound care, medication management, respite support, and more.

Qualifications needed for workers

Allied health

Occupational therapy, psychology, physiotherapy and speech therapy.

Qualifications needed for workers

How Mable compares

The Mable logo.

Traditional provider

Online-employed provider

Choose your 
support workers

Hire the right support for you

Control what services are delivered and when

Decide who delivers services and when

Connect with verified support workers

Vetted with reference checks, Police Check and Working with Children Check

Low fees so you could get more hours of support*

16.6% fees

40% fees

31% fees

Lower average amount paid per hour**

$59

$68

$66

Online tools to manage your support team easily

Simple web platform and app

Swipe to compare

The Mable logo

Traditional provider

Online-employed provider

Choose your support workers

Control what services are delivered and when

Connect with verified support workers
Low fees so you could get more hours of support*

Lower average amount paid per hour**

Online tools to manage your support team easily

FAQs

Mable is an online platform that connects people seeking and providing disability and aged care support.

Over the last 10 years, Mable has delivered more than 22 million hours of support, enabling hundreds of thousands of people across Australia to live independently.

Signing up to Mable is free which means you can start searching and messaging support workers today. Independent support workers on the platform set their own hourly rates, which are displayed on their profile. You can discuss and agree the rate and schedule with each individual support worker before booking them.

Workers and clients agree on rates before support is delivered on Mable. The client pays this agreed rate plus 7.95%, while the independent worker receives the agreed rate less 10%.

No fees are charged until a client books a support worker and the services are delivered. All payments are made online and can be easily tracked via your timesheet and reports on your dashboard.

There are no set rates on Mable. Clients and workers agree on hours and rates above Mable’s $38 minimum hourly rate. To find out more about the average rates observed on the Mable platform, please visit our pricing page.

No fees are charged until you book a support worker and the services are delivered.

We often take transport for granted, and we don’t recognise how much we need it until it is taken away from us. If you or your loved one are no longer able to drive places or safely take public transport alone, you can find support workers on Mable to assist you. Transport services can keep you connected with your community, ensure you can attend your appointments, and allow you to participate in hobbies and outings.

For more information:

How your NDIS funding can support social activities
Five ways to help you maintain independence as you age

You will need to check your NDIS funding and whether it covers transport services. If it doesn't, you can ask for a review or choose to pay privately.

* The 31% online employed provider fee represents the difference between what the client pays and the support worker earns as a percentage per hour of support for disability support workers. The rate is taken from the current price guide on their website as at 25 July 2024.

The traditional provider fee is based upon a sample of traditional providers offering services in disability and aged care. The fee represents the amount the client pays and the support worker earns as a percentage per hour of support. Prices have been taken from their websites as at 25 July 2024.

** The Mable rate is based on an average weekday hourly agreed rate for social support and domestic assistance in aged care and disability support observed on the Mable platform from 1 July 2024 – 31 December 2024. It includes an agreed rate of $55/hour plus Mable’s Client Platform Fee of 7.95%, totalling $59.

The online-employed platform rate displayed is the hourly rate to consumers (including superannuation) of $66.46/hour for weekday shifts occurring between 6.00am and 8.00pm. The rate is taken from the current price guide on their website as at 25 July 2024.

The traditional provider rate is taken from the NDIS Pricing Arrangements and Price Limits, valid from 1 July 2024. The line item is:  – Assistance with Self Care Activities- Standard – Weekday – Daytime, item number 01_011_0107_1_1 of $67.56.