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Using your NDIS funding to connect with supports

Here we are — from applying for the NDIS to having your first NDIS meeting to getting your NDIS plan approved, you are finally ready to put your plan into action by using your NDIS funding to find the best support for yourself or your loved one.

The question is: How do you connect with support using your NDIS funding?

To answer that question, you first need to answer: How are you managing your NDIS funding? 

NDIS plan management options

There are three ways to manage your NDIS funding: self-managed, plan managed and Agency-managed. Find out in detail what each style of management involves.

Depending on the type of management you want to use for your NDIS funding, there are different ways to build a support team of Independent Support Workers through Mable.

Is Mable registered with the NDIS?

Mable is not an NDIS registered provider because we offer a unique support model to clients seeking aged care, disability support and short-term support across Australia. If you’re plan managing or self managing your NDIS funding, you can find the type of support service and the support worker you want to work with, and be in complete control of when, how and at what price you want the support delivered to you through Mable.

Connecting with supports if you are plan-managed

If you have a plan manager assisting you with your NDIS plan, you can create your own profile on Mable and inform your plan manager that you’d like to find support through Mable. If you don’t have a plan manager yet but want to get one, find out what to look for when choosing a plan manager.

When organising your support through a plan manager, you will need to stick to the NDIS price limits. This means when you connect with an independent support worker on the platform, you will need to both agree to an hourly payment rate that falls within the NDIS line item price limits relevant to your plan.

Connecting with supports if you are self-managed

By self-managing your funds, you can create your own Mable profile, begin booking Independent Support Workers, and pay for your supports from your chosen bank account. 

When you self-manage your funding, you do not have to adhere to NDIS line item price limits, meaning you and your worker can work together to choose an hourly rate that suits you both.

If you’d like to have more control over your disability support system, you can always contact your planner or Local Area Coordinator (LAC) to organise a review of your current management plan. To get in touch with your LAC, you should visit the NDIS portal on myGov.

How to pay for supports received through Mable

On Mable, payments can be processed through credit card, debit card or by invoices.

Once you’ve received support from a worker through Mable, the worker will submit support notes for you to approve. Once approved, the platform will automatically generate an invoice or process a payment from your nominated bank account. If you are working with a plan manager or the NDIA, our team can organise to send invoices to them on behalf of your support worker. If you’re self-managing your plan, you can pay your worker using a credit card, debit card or through invoices.

Invoices are issued on behalf of a support worker each Wednesday in a seven-day payment term. Credit card and debit card payments are processed by the Mable Team daily to ensure workers are paid quickly and efficiently. Find out more about setting up direct debits and invoicing.

Start connecting with supports through Mable

You can connect with support workers by either posting a job in the online community or by searching for workers in your local area who suit your support requirements. You can learn more about connecting with workers here.

Want more information about how Mable can help you use your NDIS funding to get the right support? Give us a call on 1300 73 65 73 or send us a message at


  • NDIS funding
  • NDIS plan management
  • NDIS plan meeting
  • NDIS plan review
  • NDIS plan-managed
  • NDIS self-managed
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