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Access aged care services at home

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How to access aged care services

Today’s aged care services can be delivered in the person’s own home and may be subsidised by the government’s Home Care Packages to make them more financially accessible. Instead of thinking ahead to residential aged care, have you given any thought to hiring an independent support worker to provide home care for you?


Freedom, fun and familiarity

The beauty of home care is that you can stay in your familiar environment, surrounded by your treasured belongings and be assisted to live the life you want. Aged care is about so much more than dispensing your medication and helping you get around with a walking frame if you use one.

Age may just be a number but living well and enjoying life is possible, whatever the number of candles you have on your birthday cake.


Healthy living services

Being able to live independently relies on keeping your health in good shape. Daily showering and grooming are important for hygiene and help you feel better too. Your independent support worker from Mable can assist you with this as well as guiding you through any exercises that have been recommended by a doctor or other professional.


Help around the home

When your home feels clean, tidy and comfortable, the whole world feels brighter. When you have home care, you’ll always feel happy welcoming friends and family in for a visit. You can ask for help with cleaning, laundry, nutritious meal prep and so much more to keep you well and thriving.

A support worker can do some spring cleaning for you, hose down your back deck, mow your lawn, trim the hedges, clean out the gutters and wash your windows.


Medical care

Of course, you may want your home care to offer you more comprehensive aged care services too. You may have medical needs that require the attention of a nurse such as diabetes or dressing wounds. On the Mable platform, you’ll find qualified independent nursing professionals who can be there for you.

Build your own network
of support workers

Meet some of our trusted Independent support workers

Desiree M

Social Support & Domestic Assistant

Hi, my name is Desiree. I enjoy meeting people and providing my help to make their lives easier. ..

Vijay D

Social Support & Domestic Assistant

My name is Vijay. I am 41 years old. I live in the south east suburbs and work in the west of Melbou..

Elizabeth M

Social Support & Domestic Assistant

I've chosen to work in community support because I love meeting and assisting people to reach their ..

Tyler W

Social Support & Domestic Assistant

Hi, my name is Tyler and over the last couple of years I have volunteered at bayside special develop..

Brianna B

Social Support & Domestic Assistant

I have a strong passion for empowering, supporting and inspiring individuals toward being the best v..

Tracey K

Registered Nurse / Personal Carer / Social Support & Domestic Assistant

For the past few years I have been a stay at home mum. My husband and I have been married for nearl..

Shelley G

Social Support & Domestic Assistant

Hello, hello, thanks for taking the time to read my bio. I hope this is the start of a great relatio..

Jo G

Social Support & Domestic Assistant

Hi! My name is Jo. After nearly 30 years working in Aged Care and Rehabilitation, 6 years ago I disc..

Alice W

Registered Nurse / Personal Carer / Social Support & Domestic Assistant

For the last three years, I have worked for a Nursing Agency since September 2013; I was sent to wor..

Stephan S

Social Support & Domestic Assistant

Hi Mable community!!! My name is Stephan and I am from Germany. I am in the middle of a career chang..

Violet B

Social Support & Domestic Assistant

I commenced with Mable in October 2021 and jobs have included admin, CV & BIO's, companionship, cook..

Christian N

Social Support & Domestic Assistant

For the pasts five years I have worked as a creative, educational nurse for one of the most forward ..

Effie P

Registered Nurse / Personal Carer / Social Support & Domestic Assistant

I have been a registered nurse for 7 years now. Working in various fields. I have skills in complex ..

Shari S

Social Support & Domestic Assistant

Hello lovely humans My name is Shari a 24 year old who is passionate about meeting people and helpin..

Dariusz P

Personal Carer / Social Support & Domestic Assistant

Aged 65, married with 2 children and fit. Worked at Telstra Corporate for 22 yrs. Full time share tr..

How do you qualify for aged care?

Aged care services refer to Government funded support provided to older Australians in either an aged care or nursing home, or in their own home. The minimum qualifying age to receive government-funded aged care services is 65 (50 for those who identify as an Aboriginal or Torres Strait Islander person). Exceptions may be made for some people to access aged care at a younger age. In order to qualify, you must be assessed and be found to need help to do the things you used to do.


What home help is available for older Australians?

Older Australians can access a wide array of aged care services, from companionship and social engagement through to nursing services. A support worker can provide help with toileting, showering and dressing, doing the shopping, taking the client to appointments, preparing meals, changing dressings, cleaning the home and even outdoor tasks such as lawn mowing and weeding.

What services are offered by an aged care support worker?

What services are offered by an aged care support worker?

What services are offered by an aged care support worker?

You may need your support worker to prepare meals for you, walk your dog, clean your bathroom and kitchen, water your plants and do your washing. You may need someone to drive you to appointments, run errands for you, go through your mail and help you pay bills.

You can even access social support and enjoy coffee outings, friendly in-home visits and trips to the movies or the Botanic Gardens.

Higher needs clients can get help with continence including toileting and stoma care, or require in-home physiotherapy, mobility exercises and podiatry. We’re here for you with a comprehensive range of aged care services to keep you healthy, happy and independent.

Find Support Near You

Does the rate for aged care services change between weekend and overnight stays?

This depends on the individual support worker. Each person sets their own availability and fees. When you approach a support worker on the Mable platform, be sure to ask them about any differences in their fees.


What aged care funding am I eligible for?

The first step in finding out about home care packages is to visit the government’s My Aged Care website. There you will find links to apply online for an eligibility assessment, or you can call 1800 200 422. Once you’ve had your assessment – which is done face-to-face – you will be informed as to the outcome.

Aged care assessment is the domain of the federal government and Mable has no involvement in the process or outcome.


What happens to older Australians who have no money?

The federal government assists older Australians through its My Aged Care department. All clients are expected to pay a portion of the cost of their aged care services, even if they are on a pension. For those aged over 65 and on a low income or who have few or zero assets, they are most likely to be eligible for a full age pension. In this case, the government will cover most daily aged care costs.


What qualifications does someone that provides aged care have?

It varies greatly depending upon the aged care support worker. Some don’t have formal qualifications but provide home care tasks, companionship, cleaning and other services. On the Mable platform, you may also find fully qualified registered nurses, speech therapists, social workers, physiotherapists, occupational therapists, certified aged care workers and even doctors!


What is covered by insurance?

All support workers on the Mable platform have a suite of insurances coverage arranged on their behalf. It includes cover for Professional Indemnity, Personal Accident and General Liability.


What can I expect to pay as a client on the Mable platform?

On Mable, the price of services under social support and domestic assistance category can range anywhere between $25-$40 per hour on weekdays and $35-$50 on weekends, while workers with experience in nursing services can set guide rates between $40-50 per hour on weekdays and $45-$60 on weekends.

Please note that all Independent Support Workers on Mable set their own rates and the price range is not binding. Also, the weekend rates tend to be relatively higher.

These are a guide so if you are looking for aged care services in other centres around Australia, you will have some idea of the pricing expectations.
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