Your Safety and Protection
A range of safeguards are in place to offer safety, protection and peace of mind. Every session booked on Mable comes with insurance to cover your actions as a support worker’s actions while providing care for clients. Make sure you only perform services for which you are qualified, and make sure your agreement is accepted by your client before the support session.
Creating a Clear Agreement
Your agreement with your client should contain all the details for the support session, including what services will be provided, the schedule, and the agreed rate. A cancellation policy is important to include to set expectations on what is required if either you or your client need to cancel a support session. You can find more information on how agreements work on Mable in our Help Centre.
Getting Ready for Your Session
Make sure you have everything you need for your support sessions. This includes knowing how to get there, making sure you have set aside enough time, and understanding the client’s needs. Discover more about being a successful support worker on Mable.