A support worker’s guide to Mable

Why you need an ABN to work with Mable

Last updated 28 April 2023

If you’re a support worker, you’re probably wondering how you can attract more clients through Mable. To create a complete profile and provide your services, having an ABN is essential.

An Australian Business Number or ABN is a unique identifier that helps Mable and the Australian Business Register establish you as an independent business. We consider every support worker on the Mable platform an independent business that offers personalised and unique support services to clients around Australia.

Being an independent support worker on Mable means you have the freedom to build your own business, can choose your clients, set your own rates and choose the hours you work. You’ll be covered by our suite of high-level insurances, have access to over 170+ training courses and 24/7 counselling and wellbeing support. Find out what it’s like to be a support worker on Mable or sign up today to get started.

Because you’re building a business

As an independent worker using the Mable platform, you’re working for yourself. Even if you’re only working a few hours a week, you’re building your own business.  Adding your ABN gives your profile a significant boost as it signals to prospective clients that you are recognised by the Government as a legitimate business.

We want to provide our support workers with as many work opportunities as possible and having an ABN will do just that — ABN-registered workers are the only workers who can provide support to clients receiving aged care and NDIS government funding.

It’s making things simpler

The threshold for when you may be required by law to have an ABN is low, and most independent contractors would need to have one for tax purposes. Knowing when you’ve crossed this threshold can get a little tricky, so to ensure all workers on our platform are operating as they should be, we’ve made ABNs a mandatory step in signing up.

We’re safeguarding our community

We want to create an online community that is secure, safe and inclusive. Clients have told us they feel safeguarded when they are receiving support from an ABN-registered worker. Creating peace of mind for current and future clients is an important part of marketing yourself as an independent worker.

It’s free and simple!

Penny, a support worker who has recently joined Mable, says getting her ABN number was a really easy process. She says, “I went to the Australian Business Register website and created an ABN. It took me 30 minutes.  I applied in the morning and found out the next day, very quick.”

To make sure the process is smooth, Penny says, all you need to do is keep your identity and other documents ready, and that the prompts on what you need are very clear.

If you are a support worker new to the Mable platform, we’ll prompt you to apply for your ABN as you go through the registration process.

If you already have an ABN, and just need to add it to your account, simply log in, go to edit your account. You can now add your ABN.

To complete or update your account, click here. For more information on ABNs, visit our Help Centre. To find more resources on applying for an ABN, visit the ATO website.

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