Mable’s diverse support worker community

Mable is an online platform that connects people looking for aged care or disability support, with independent support workers. 

Through Mable, coordinators — both NDIS support coordinators and care managers — can find the best fit for their clients from thousands of verified support workers.

Mable provides coordinators access to a diverse range of support workers on the platform. 

Range of services, skills and qualifications

More than 15,000 independent support workers on Mable offer a range of support services such as:

• 69 percent of support workers on Mable offer social support and domestic assistance: Examples include light housework, meal preparation and transport.
• 23 percent of support workers on Mable offer personal care: Examples include showering, light massage and assistance with medication.
• 6 percent of support workers on Mable offer nursing services: Examples include wound care, continence management.
• 0.9 percent of support workers on Mable offer allied health services: Examples include occupational therapy, physiotherapy.

Support workers on the platform also have a variety of skills and qualifications mentioned on their individual profiles. 

Coordinators can find and book support workers based on skills that can be useful for their clients to achieve their goals. For example, photography, animation, sports, etc.

Many clients on Mable have booked support workers that have similar skills, interests and hobbies that are related to their goals.

For more information on support services offered through Mable, visit our Help Centre. 

Flexibility of availability and location

On Mable, you can find and book support for your clients, when they need and where they need it.

Coordinators can book one-off, short-term or ongoing support sessions, depending on what their clients need. 

For example, your client may need support while travelling over a long weekend. You can book support through Mable for a support session of this type as well.

Diversity of support workers

Often, your clients may prefer support workers who understand their cultural support needs or speak the same language.

Around 36 percent of support workers on Mable speak more than one language, and 37 percent identify as having a cultural background other than Australian.

For example, more than 35 percent of support workers on Mable are of culturally and linguistically diverse backgrounds.

Coordinators can also book support workers to match their clients’ other preferences, such as around experience, gender or age. For example, on Mable, 28 percent of support workers are aged 26-35; and 18 percent are aged 46-55; 16 percent are aged 18-25. 

By empowering clients to have complete choice and control in their support journey, coordinators can ensure their clients can find their kind of independence.

Did you know that as a coordinator on the Mable platform, you have access to a dedicated Account Manager?

Learn more about your Enterprise Team, who is here to support you to manage your client’s journey.

Contact your Account Manager on Mable at coordinator@mable.com.au to get started today.

Also read:
Safeguards on Mable for your clients
Mable features for coordinators