How NDIS Support Coordinators can use Mable to build their business

Support coordinator sits with an older client and their laptop to search support workers on Mable.

The Mable platform is a great tool for NDIS Support Coordinators and providers to grow their business. From platform features to enhance efficiency and streamline operations, to safeguards for your clients, here’s how Mable helps NDIS Support Coordinators grow their business.

Access 18,000+ independent support workers

As an NDIS Support Coordinator using Mable, you have access to our community of over 18,000 independent support workers. This access provides enhanced flexibility, availability, and specialised skills when looking to fill jobs for your existing clients.

With more than 70 filters to refine your search, you can easily find the right fit for your client.

Last Minute Jobs

Through Mable Last Minute, support coordinators can find and book verified independent support workers within a 4 to 48 hour period.

By taking on last-minute jobs, Support Coordinators can demonstrate their ability to be flexible and responsive to their clients’ needs. This can enhance your reputation for reliability and prompt service.

In addition to this, providing timely support can lead to higher satisfaction among clients, as their immediate needs are met without delays. Satisfied clients are more likely to recommend the coordinator to others.

Support and resources

Mable provides resources and support to help Support Coordinators manage their business effectively. This includes tools such as manage jobs, and bulk messaging shortlisted support workers, which can streamline operations and improve service delivery.

Reputation building

Mable includes a review and rating system, enabling Support Coordinators to build a positive reputation based on client feedback. High ratings and positive reviews can attract more clients and lead to more job opportunities.

Compliance and documentation

Mable helps Support Coordinators stay compliant with NDIS requirements by providing tools for documentation and record-keeping, ensuring that all necessary paperwork is in order. This includes the ability to download bulk incident reports and support notes from the ‘Compliance’ section of the Coordinator Dashboard.

Insurance coverage

Mable provides a suite of insurances to all support workers on the platform. For bookings made through the Mable platform, support workers are covered for:

  • Public and Products Liability
  • Professional indemnity
  • Group Personal Accident

Insurance can provide peace of mind for both support coordinators and their clients, making coordinators more attractive to clients who want to ensure their services are covered.

We’re here to support you

We have a dedicated team for Aged Care and Disability Providers, and Support Coordinators and Care Managers.

This team is available to provide specialist support, including:

  • Compliance, Trust and Safety
  • Procurement
  • Legal
  • Finance
  • Team Training
  • Adding clients
  • Searching for supports
  • Posting job ads
  • Bulk messaging support workers
  • Service agreements
  • Accessing support notes.

If you have any questions, or you would like to get in touch with your dedicated Account Manager, please email coordinator@mable.com.au or phone: 1300 736 573 (Option three).

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