Introducing Business Solutions by Mable

Aged Care ProvidersNDIS Coordinators

Last updated

18 Feb 2025

Reading time

3 min read

Share

Business Solutions by Mable is an end-to-end solution leveraging technology built for both NDIS Coordinators and Aged Care Providers, alongside expert account management.

Access a diverse network of over 21,000 independent support workers, including nurses, across Australia to help find the right fit for your clients, while we help you to meet your ongoing compliance needs.

With over 10 years of industry-leading innovation in the sector, this is the proven solution to drive positive outcomes for your clients and improve your operational efficiency.

How Business Solutions by Mable can help your business

Designed to simplify and support care coordination, there are many benefits of engaging Business Solutions by Mable.

Boost client satisfaction and experience

Build lasting relationships and cultivate positive client experiences with access to a diverse network of independent support workers. It's fast to find them the right support and ensure continued care is delivered seamlessly.

Drive efficiencies and scalability

Optimise your way of working with an innovative platform designed with your business needs in mind. Book and manage support at scale, prioritise tasks, and streamline admin with the backing of our expert team.

Manage risk and compliance

Manage regulatory requirements and save time on compliance with industry-leading features and alerts. Safeguard your clients with robust protections and rapid support from our Australia-based Trust and Safety team.

Brand new platform features

We're dedicated to simplifying care coordination by investing in solutions for your business. That's why we recently transformed the coordinator and provider experience with new tools to help you work more effectively.

My Clients

My Clients gives you an overview of your whole client portfolio and alerts you to pending agreements, unread support hours, incidents, and messages.

In My Clients, you can:

  • Review clients and agreements in the table view.
  • Seamlessly add new clients with the quick actions feature.
  • Log into clients' accounts from your dashboard.

Manage Jobs

Manage Jobs lets you review your clients' jobs in one place. The list layout displays each client's action items, job status, and service type.

In Manage Jobs, you can:

  • Know what tasks are top priority with action item badges.
  • Communicate with support workers directly through your dashboard.
  • View agreements, responses and recommended workers.

Manage Workers

Manage Workers helps you review your existing and saved workers and build your support team.

In Manage Workers, you can:

  • Search for workers by their name or their client's name.
  • Use your existing pool of workers to fill jobs for new clients.
  • Know when a support worker has new support hours or an incident report with action items.

Learn more about the new platform features.

Book a call with our team to learn more about Business Solutions by Mable.

You might be interested in

Support worker dries dishes while talking to a client in a wheelchair.
Preventing everyday harm in support work
As a support worker, you want your clients to feel safe, respected and supported. You may already think carefully about how to provide safe support and prevent serious incidents. But harm is not always obvious. Sometimes, small everyday actions, words or assumptions can affect a client in ways you may not have intended or noticed at the time. This is sometimes referred to as everyday harm. Over time, these small moments can build up and may affect how respected, heard, in control or safe your client feels. The newly launched Everyday Harm website brings together practical resources to help support workers and organisations build safer, more respectful support relationships. These resources were developed through Australian Research Council studies, including interviews with people with disability about their experiences. Mable was proud to be involved in this project as an Industry and Community Partner organisation. We hope these resources help you better understand everyday harm
jenny-conor-device-600x450px_xa0fvc
Manage your care with the new Mable app for clients
The Mable: Find Support app is new and designed to make managing your support easier. It has a simplified design so everything you need is one place. In this article, we share what’s new in the app and how these updates can help you organise your support more easily. What’s new in the Mable: Find Support app? The new app features a new navigation menu that groups key features together, making it easier to find what you need. You can easily move between the four main areas: Home : View upcoming support sessions, updates, and quickly manage changes. My Support: Find everything related to your ongoing support here, including your current support workers, support hours and more. Find Support: An easier way to quickly post a job, search for support workers and more. Messages: Chat, video call or voice call with support workers. A simpler way to stay on top of your support Our new app gives you a more streamlined support experience, so you can spend less time looking for what you need
NDIS reforms announced: What we know so far
We know recent news about NDIS reforms might feel heavy. For many of you, your participants, and your loved ones, hearing about potential service caps or changes to funding for social and community participation is deeply stressful. We want to start by saying: we hear you, and we are here for you. Our commitment to you remains unchanged While the government works through these changes, we want you to know Mable's business model is not changing. Our platform continues to be a place where you can find and book independent support workers who best meet your needs or those of your clients. While we may make a few small technical updates behind the scenes, your ability to use Mable remains exactly as it is today. We're your partner and advocate During this transition, we're dedicated to supporting safe, transparent connections. We are actively advocating for person-centred approaches to care that respect your choice and control, and we'll keep helping our community understand what these r