1.1 The purpose of this Privacy Policy is to let you know what kind of information Mable Technologies Pty Ltd (ACN 162 890 379) and our Related Bodies Corporate (“Mable”, “we”, “us” and “our”) may gather about you when you visit this Site, or register to become a Member, and to inform you how we comply with the requirements of the Privacy Act 1998 (Cth) including the Australian Privacy Principles. Please note that as some of our Related Bodies Corporate may have different functions or specific legal requirements, they may have separate privacy policies (in which case, this Privacy Policy will not apply to those entities). You should check each time you interact with any of our companies which policy is applicable.
1.2 This Privacy Policy also explains:
1.3 “Personal Information” is, broadly speaking, any information or opinion about a person, or otherwise relating to a person, where that person is identified or could be identified. “Sensitive information” is a special subset of Personal Information, and includes information about a person’s physical and mental health (including any injuries or disabilities they may have) and other information about things like their racial or ethnic background, religious beliefs, membership of a professional or trade association or a trade union, sexual orientation, and criminal record. In this Policy, references to “Personal Information” include sensitive information.
1.4 Protecting your privacy is very important to Mable. We are committed to maintaining the security of Personal Information provided to Mable by individuals and organisations who use this Site, including by registering themselves or another person to become a Member.
2.1 The following definitions apply in this Privacy Policy:
2.2 Unless the context provides otherwise, capitalised terms not defined in paragraph 2.1 or elsewhere in this Policy have the meanings given in our User Agreement located at mable.com.au/terms-of-use.
3.1 We may collect Personal Information from:
By submitting Personal Information through our Site or Services (including when you register yourself or another person as a Member), you agree to the terms of this Policy on your own behalf or on behalf of the person whose information you are submitting, and you expressly consent to the collection, use and disclosure of that Personal Information in accordance with this Policy.
5.1 The information Mable collects about you depends on how and why you access our Site and use our Services.
5.2 We collect Personal Information and anonymous data, as described below.
6.1 General use
In general, we use the Personal Information we collect either to provide the Services to you, to respond to requests that you make, or to aid us in serving you better, including in the following ways:
6.2 Creation of Anonymous Data
We may create anonymous data records from Personal Information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyse request and usage patterns so that we may enhance the content of our Services and improve Site navigation. Mable may use anonymous data for any purpose and may disclose anonymous data to third parties as it sees fit.
7.1 We may disclose your Personal Information as described below and as described elsewhere in this Policy.
7.2 Disclosure to other Users
7.3 External service providers and other third parties
7.4 Direct Marketing
7.5 Marketing on third party sites
We may disclose your Personal Information, such as your email address and telephone number, to the operators of other websites, social media platforms and search engines, so that we may deliver tailored advertisements to you via those websites, platforms and search engines.
7.6 Affiliates and acquisitions
7.7 Disclosure of Personal Information to overseas entities
We may transfer or otherwise disclose your Personal Information to third parties located outside Australia, including to third parties who provide information technology and other services to us. Those third parties may be located in the United States or other countries. By providing Personal Information to us, you consent to the transfer of that Personal Information to entities located outside Australia.
7.8 Other disclosures
Regardless of any choices you make regarding your Personal Information (as described in section 9 below), Mable may disclose Personal Information to third parties if it believes in good faith that such disclosure is necessary:
If you are a Customer requiring Care Services for yourself, you acknowledge that a Support Worker may use Personal Information about your emergency contact to get in touch with that person if necessary.
8.1 Information collected by ad networks
We may use third-party advertising companies to serve ads when you visit our Site. These companies may collect and use information (not including your name, address, email address, or telephone number) about your visits to the Site and other websites in order to provide advertisements about goods and services to you that are tailored to your interests. This information is collected using cookies. As indicated above, you can disable cookies by changing your browser settings, but if you do, some parts of our Site may not function properly.
8.2 Information collected by other third parties
This Policy addresses only our use and disclosure of Personal Information we collect from and/or about you. If you disclose information to others, including to other Members, those persons or organisations will not be bound to act in accordance with this Policy. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
9.1 Unless you become a Member, Mable does not collect information that identifies you personally.
9.2 Choices about marketing
9.3 Deletion of Personal Information
We acknowledge the cultures of our First Nations Peoples and are thankful for the community that we share together now. We pay our respects to our First Nations Peoples and their elders/leaders, both past and present, and those who are rising up to become leaders.