Growing your business on Mable as an independent support worker starts with understanding how to make sure you’re visible to the right clients at the right time.
First things first, there are two ways you can find work on Mable:
- Apply for a job.
- Be contacted directly about potential jobs.
Who might contact you about jobs?
Oli, Mable's AI assistant
Oli helps clients find support workers based on their job post. If your experience and availability align with a job, you might receive a message from Oli asking if you’re interested in being shortlisted. This means you can spend less time searching and more time considering opportunities that already align with your skills, preferences and availability.
Being shortlisted doesn’t mean you’re automatically assigned to a job. If the client contacts you, you still get to decide if you want to take on the work.
Clients or their representative
If your profile feels like a good match for their needs, you might receive a message directly from a client or a person who helps them find support.
Coordinators
Some clients have coordinators who manage support on their behalf. They may contact you about roles that fit your skills and availability.
Whoever reaches out, it’s always about a specific opportunity, and it’s always your choice whether to respond.
The #1 way to get more work on Mable
The best thing you can do is keep your availability up to date. When your availability is current, clients, coordinators and Oli know it’s worth contacting you about jobs that match your skills, experience and schedule.
Your availability helps us understand:
- When you’re open to new work.
- What days and times you can provide support.
- Whether you’re a suitable match for a specific opportunity.
When your availability is current, you’re more likely to be considered and contacted at the right time. If it’s out of date, you may be missing out on potential work.
What if you’re not available for more work?
It’s just as important to let us know when you’re unavailable. You can update your availability if:
- You’re going on holiday.
- You’re fully booked.
- You’re temporarily not taking on new clients.
- Your working hours change.
Providing accurate information helps ensure:
- You’re only contacted about roles you can realistically accept.
- Clients aren’t waiting on responses when timing doesn’t work.
- You’re shortlisted for opportunities that truly fit your schedule.
If you don’t want to receive new job opportunities at all, you can choose to hide your profile. This makes you undiscoverable to new clients while allowing you to continue supporting your existing ones.
