Becoming a support worker on Mable

Learn about support worker pay rates, benefits of being an independent support worker, and more.

Last updated 11 July 2023

Thinking about becoming an independent support worker on Mable? You’ve come to the right place! In this guide, we will introduce you to all the benefits of being an independent support worker on Mable, how to sign up, what you can expect to earn as a support worker, how support workers find clients on Mable, and much more. 

Follow this guide to scale up your small business as a support worker through Mable.

Mable connects disability support workers and aged care support workers with local communities, people in need of support. As we are online, our operating costs are low. As a result, we are able to keep our fees low, so that clients pay less for support and support workers earn more.  

Why become an independent support worker with Mable?

Knowing you are making a difference in people’s lives is a very meaningful way to earn a living. Most support workers who choose this profession do so because they have a passion for helping those in the community. 

Mable nurtures this passion by allowing independent support workers on the platform to have the freedom to run their small business the way they want to, so that they can focus on building these meaningful relationships with their clients. 

When you sign up as a support worker on Mable, you are your own boss and you can choose how much you work, where and when you work, and who you support. 

As well as flexibility and the opportunity to channel your passion into a small business, Mable provides a range of other benefits, such as a suite of insurances for all support sessions arranged and invoiced through Mable; safeguards to ensure your safety, and support with invoicing and payment, access to more than 170, free training courses on the Mable Learning Hub, among others.

Learn more about the benefits of becoming an independent support worker on Mable.

What can I earn as a support worker on Mable?

As an independent support worker on Mable, you’re self-employed and have the freedom to set the rates you want for your support services.

Currently, the demand for support workers is outstripping supply, which means there are more people seeking services than those who can provide them. And with thousands of jobs being posted on Mable every week, there has never been a better time to become a support worker.

While traditional providers may charge up to 50% of the hourly service fee, support workers on Mable receive hourly rate they agree upon with their client, less Mable’s low 10% fee. Learn more about what support workers can earn for the various support services you provide through Mable. 

You can set your indicative rates on your profile and negotiate your rates with clients as well.

How do I become a support worker on Mable?

Now that you’ve explored the benefits of becoming a support worker on Mable and know how much you can expect to earn as an independent support worker on the platform, it’s time to sign up on Mable.

The first step is to create an account with Mable. Once you’ve done that, you will be required to complete your account by providing information such as name and other details (for example, date of birth), your profile photo, profile bio, ABN details, services you offer, etc.

To sign up as an independent support worker with Mable, you will need the following to start with:

  • A completed profile including bio and profile photo
  • A police check 
  • An ABN
  • Two professional or character references
  • Working with Children Check (if required)
  • Australian Drivers Licence (if providing transport services)
  • COVID-19 full vaccination records.

Completing your profile is very important as it helps the client find you easily based on all the information you’ve provided and ensures a higher search ranking for you

Once you’ve completed your account details, it’ll be submitted to the Mable team for approval. How long it takes to approve a support worker’s account depends on whether they have filled out the profile and uploaded all the necessary documents. 

Once your account has been approved, you can start providing support and scale up your small business on Mable.

Find more details about how to set up your Mable account and complete your profile.

Good luck on your journey to becoming a support worker with Mable. We welcome you and look forward to helping you become part of the Mable community and make a positive difference in people’s lives. For any assistance, you can always contact Mable

If your support worker account has been approved on Mable, explore our comprehensive guide on how to build your small business through Mable.

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