When the default housing options don’t feel right, what comes next?

Support worker dries dishes while talking to a client who is quadriplegic and in a wheelchair.
Support worker dries dishes while talking to a client who is quadriplegic and in a wheelchair.

Working together to uncover better-fitting housing and support options

This article was written by Libby Ellis, lead consultant at Mable Home and Living Consultants. With over 25 years experience in the disability sector, Libby has helped hundreds of people navigate systems and funding to achieve their goals.

I’ve spoken with many Support Coordinators who think beyond traditional options about housing and support for their clients. They’re asking questions about how to move past system-driven models that don’t quite fit.

It’s common to hear, “The person doesn’t want a group home, and I don’t think it is the right option—but it’s very difficult to achieve something else.”

This is a real challenge in the sector, and it is part of the reason we set up the Home and Living Consultancy at Mable.

A lot of people are ready—but stuck

The clients we work with often reach a point where they want something different and don’t feel like things are working as they should. Sometimes, this is prompted by a change—like an ageing parent, greater accessibility needs, or a change in support needs. Other times, it’s just a growing sense that life could look different. However, the options available don’t always reflect the nuance of what the person wants or needs.

In addition to this, it can be difficult to balance the time to unpack the complexity of housing options with the practical demands of eligibility evidence, housing availability, funding rules, and timelines.

This is where we come in

We created the Mable Home and Living Consultancy to be a place where NDIS participants can stop, take stock, and plan clearly.

We work with NDIS participants to build capacity and understanding by:

  • Taking a step back from the system and reconnect with their own idea of what home means.
  • Unpacking what kind of support they actually need—and how it might be delivered.
  • Understanding and navigating what the NDIS can (and can’t) fund in this area.
  • Identifying practical safeguards when concerns like safety or being alone are raised.
  • Rebuilding momentum after plans have stalled or gone off track.

When we work with NDIS participants, we do so in a way that complements the work of Support Coordinators, so that all involved parties can see the broader picture of your client’s goals and supports.

Our consultancy helps participants to focus on the housing-specific parts of their goals, which often take more time and bandwidth. The service works best when there’s some space to think and plan beyond an urgent need or an immediate housing risk or to prevent this happening

Does this sound familiar?

If you’re supporting someone who’s ready for a different kind of housing and support arrangement but cannot see a clear path forward, I’d be glad to have a conversation.

Book a call directly in Libby’s diary to explore more.