Our professional responsibilities training video covers what you may need to know as an independent support worker.
The video below provides more information on a range of topics, from the types of support you can provide to the importance of cancellation policies.
What's in the training video?
Types of support you can provide on Mable
You can offer a wide range of services through Mable, from social support to allied health. However, you must have the appropriate qualifications or experience to mention specific services on your profile.
The different types of people you might interact with
Clients might have a range of people playing different roles in helping them access the support they need.
Your obligations as a support worker
As a support worker, you have certain responsibilities. This includes the following:
The importance of support notes
Support notes are a record of your client’s support session. They describe the support you provided, the activities you both participated in and what was achieved during the session.
The importance of Health and Wellbeing notes
Health and Wellbeing notes only apply to clients with a Home Care Package. These notes allow Aged Care Providers to monitor clients’ health and wellbeing and adapt to their changing needs.
What to do when things don't go to plan
Things don’t always go according to plan, so it is important to have a clear cancellation policy in all agreements and understand how to submit an incident report through your dashboard.
