Mable is committed to recognising the valued role independent support workers play in our community. In light of this, Mable’s minimum agreed rate is $38 per hour to ensure that agreement rates are not lower than the new national minimum wage set by the Fair Work Commission. This considers factors like casual loading, superannuation and platform fees.
Please refer to the list of answers below for any questions you may have about this increase.
Why does Mable have a minimum hourly agreed rate?
The minimum hourly agreed rate ensures that independent support workers receive at least the equivalent of the minimum wage from their clients.
It also takes into account the National Minimum Wage, set by the Fair Work Commission on 1 July 2024.
Support workers on the Mable platform are independent contractors, so the National Minimum Wage, casual loading entitlements and the superannuation guarantee don’t technically apply to them.
However, our goal is to make sure that everyone working on the platform receives at least the minimum wage, which includes casual loading and superannuation.
Why is the new minimum hourly agreed rate $38?
The minimum hourly agreed rate is based on the National Minimum Wage, inclusive of casual loading and superannuation:
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As of 1 July 2024, the National Minimum Wage will increase to $24.10 per hour
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inclusive of casual loading (25%), this comes to $30.13 per hour
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inclusive of superannuation (11.5%), this comes to $33.59 per hour
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The minimum hourly agreed rate also includes the 10% Support Engagement Fee.
This means a $38 minimum agreed hourly rate ensures that all support workers receive at least $34.20 per hour when providing services via Mable.
Will Mable ever increase the minimum hourly agreed rate?
Mable will review and determine if a change is required every 12 months.
What do I do if my client can’t afford my rate or doesn’t agree to it?
We understand conversations around rates can be tricky. That’s why we have created a guide to help you discuss or negotiate rates with clients.
We recommend explaining to clients that:
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Agreements have to be compliant with Mable’s Terms of Use
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Clients must pay workers a minimum hourly agreed rate of $38 to ensure agreed rates are not lower than the new National Minimum Wage set by the Fair Work Commission.
When was the last time Mable increased its minimum hourly agreed rate?
Mable increased its minimum hourly agreed rate on 1 July 2024 to reflect changes to the national minimum wage set by the Fair Work Commission at the time.
Is the Mable platform fee increasing?
No. The Mable fees remain the same.
