In this guide
Support at Home has introduced stronger training requirements for allied health and nursing services in aged care.
This means anyone providing these services must complete certain training, regardless of their existing qualifications.
Support workers who need this training
These guidelines apply to anyone providing the following services to clients on Mable:
Nursing (including Registered and Enrolled Nurses)
Physiotherapy
Occupational therapy
Speech therapy
Please check the list below to confirm which training and certifications you must complete and provide.
Anyone providing nursing or physiotherapy services must provide:
Aged Care Training certification
First aid (Access discounted First Aid training) and CPR certification OR a Statutory Declaration provided by Mable.
Anyone providing speech or occupational therapy services must provide:
Aged Care Training certification
First aid (Access discounted First Aid training) OR a Statutory Declaration provided by Mable.
Follow the steps below to complete Mable’s Aged Care Training and upload your certificates.
Please note, for some tasks there are different instructions depending on whether you are using a web browser on a computer (for example, Chrome or Internet Explorer) or the Mable app.
Complete your Aged Care Training
Log in to the Mable Learning Hub
Search for Aged Care Training
Select the training
Select Start
Select Start again
Complete the training (approximately 2 hours and 30 minutes)
Download your certificate
Upload your certificate to your Mable profile
Upload your certificates
Browser instructions
From the Dashboard, select Edit profile
Scroll down and select Additional training
Select CPR Certificate (HLTAID012/HLTAID009 and previously HLTAID004/HLTAID001) and First Aid (HLTAID012/HLTAID011 and previously HLTAID004 /HLTAID03), add in the relevant dates and upload the documents
Select Submit for verification
App instructions
Select your profile picture in top left-hand corner
Select Edit profile
Scroll down and select Additional training
Select CPR Certificate (HLTAID012/HLTAID009 and previously HLTAID004/HLTAID001) and First Aid (HLTAID012/HLTAID011 and previously HLTAID004 /HLTAID03), add in the relevant dates and upload the documents
Select Submit for verification
If you have your documents ready, you can upload your certificate now.
Upload a Statutory Declaration
Nurses and Allied Health professionals can provide a Statutory Declaration confirming their first aid and CPR competency instead of CPR and First Aid certificates. The declaration must be the Statutory Declaration provided by Mable.
Browser instructions
From the Dashboard, select Edit profile
Scroll down and select Additional training
Select CPR Certificate (HLTAID012/HLTAID009 and previously HLTAID004/HLTAID001) OR First Aid (HLTAID012/HLTAID011 and previously HLTAID004 /HLTAID03)
In the grey box that appears, select Download the Declaration
Fill in the declaration and sign it in front of a witness (Page 2 of the form provides a list of appropriate witnesses)
Scan or photograph the form, ensuring it can be clearly read
Select Upload file beside CPR Certificate (HLTAID012/HLTAID009 and previously HLTAID004/HLTAID001) AND First Aid (HLTAID012/HLTAID011 and previously HLTAID004 /HLTAID03)
Select Submit for verification
App instructions
Select your profile picture in top left-hand corner
Select Edit profile
Scroll down and select Additional training
Select CPR Certificate (HLTAID012/HLTAID009 and previously HLTAID004/HLTAID001) OR First Aid (HLTAID012/HLTAID011 and previously HLTAID004 /HLTAID03)
In the grey box that appears, select Download the Declaration
Fill in the declaration and sign it in front of a witness (Page 2 of the form provides a list of appropriate witnesses)
Scan or photograph the form, ensuring it can be clearly read
Select Upload file beside CPR Certificate (HLTAID012/HLTAID009 and previously HLTAID004/HLTAID001) AND First Aid (HLTAID012/HLTAID011 and previously HLTAID004 /HLTAID03)
Select Submit for verification