Is there a minimum time for shifts?

This depends if you are an independent contractor or engaged in an employment relationship with a care or support worker.

Independent support workers on the Mable platform are classified as independent contractors, not employees covered by an award, so they set their rates and hours. This means there is not a minimum support session time on Mable.

However, keep in mind workers may be unavailable for short sessions or may charge a different hourly rate. Contact the worker about your specific short session requirements for further information.

For Mable Last Minute jobs, a minimum session duration of one hour applies.

If you are in an employment relationship with the care or support worker, then you must comply with the provisions of the relevant award, which may stipulate minimum shift times.

If you would like assistance clarifying this, please call the Customer Care Team on 1300 73 65 73.

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