At Mable, we recognise the important role case managers and support coordinators play in managing support for their clients, whether they are older Australians or people with disability.
Mable is an online platform that supports coordinators so they can find the best fit for their clients from thousands of verified independent support workers, who offer a diverse range of support services.
How coordinators use Mable
Coordinators can search for support workers in their client’s local area or post a job ad on Mable. They can then shortlist workers and message them to discuss the services, negotiate rates and create an agreement with the worker to start the client’s support sessions — all done through the Mable platform.
Mable provides coordinators with tools and features on the platform so support coordinators and care managers can easily manage support for their clients.
Meet the Enterprise team
The Enterprise Team at Mable is the dedicated sector-focused team for aged care and disability providers and support coordinators and care managers. The team comprises a Relationship Management Team and an Account Management team. Both teams provide specialist support.
The Relationship Management Team will help your organisation understand how the Mable platform works. This includes our layered approach to safeguarding and unique product features that support you to meet your regulatory and compliance requirements.
This team will work with you to understand your needs and the needs of your clients to set you up for success by supporting you with:
- Compliance, Trust and Safety
- Procurement
- Legal
- Finance
- Team Training.
The Account Management Team:
Individual coordinators and care managers receive a dedicated account manager. Your account manager will help with all aspects of your Mable journey, whether it’s a refresher training course or help finding the perfect match.
This includes:
- Adding clients
- Searching for supports
- Posting job ads
- Bulk messaging support workers
- Service agreements
- Accessing support notes.
You can contact the team via email and phone.
Email: coordinator@mable.com.au
Phone: 1300 736 573 (Option three)
FAQs
Why isn’t Mable NDIS registered?
Mable is not a traditional support provider organisation, it is an online platform. Mable doesn’t provide support, so it does not fit into any of the currently available provider registration categories.
Mable is an online platform that uses technology to connect people – including older Australians, people with disability or their carers – with independent support workers and support service providers in their community. These sole traders and small businesses may or may not be NDIS-registered.
By providing an online platform with safeguards where people can find, connect and manage their support teams, they have more choice and control over the support they receive and can pay lower hourly rates for support than NDIS reference rates. You can pay less and workers can earn more. Learn how Mable’s pricing works for everyone.
