If you’re among the millions of Aussies who love going to live gigs, this Can-do Guide is for you!
Here, you’ll find tips and tricks specifically sourced for people with disability who want to get out and enjoy live entertainment more often and more easily.
We have teamed up with DJ Cooper Smith (Cooper) to produce this Can-do Guide. Cooper is a music lover, a DJ, and someone who has lived experience of disability.
“For me, live music is all about connection,” says Cooper. “I love being able to get out and meet new people, catch up with friends and hear and see artists perform live. It’s the best way to really immerse yourself in the vibe.”
“When I attend gigs, I feel part of the community,” he says. “It’s about making connections and feeling included.”
While the world is certainly becoming a more accessible place for people with disability, it feels like we’re not “quite there” yet when it comes to all live gigs being accessible.
Having said that, in Australia, many of the newer, larger or renovated live entertainment venues offer good accessibility features and facilities, often with clear details available online.
Generally speaking, though, if your accessibility needs include a few variables like specific seating and bringing a support worker, it’s usually best to contact the venue or ticketing agent directly to book your tickets.
Most disability community members say preparing before attending a live gig is vital. We’ve collated some top tips.
The Companion Card is a State government-issued card recognised by most venues and festivals. It allows you to bring a support person free of charge.
If possible, buy your tickets online. Online ticketing platforms often allow you to filter for accessible seating, view availability in real-time and learn about the venue ‘s accessibility options.
Cooper says, “I wish I could book all of my accessible tickets and companion tickets directly online. Sometimes you are asked to email the venue, and it can take ages to get a reply”.
While it’s more time-consuming, making direct contact means you can be clear about the seating and access you need. “Flexibility is key,” says Cooper. “I often work with the venue to make it the best night possible.”
While some people prefer to be right amongst it, many would rather sit in a designated viewing area or platform. Usually set aside for guests with disability, these areas often have a much better view and feel comfortable and safe.
Cooper also recommends doing some online sleuthing. “I use social media to check out the venue beforehand. Looking at the photos helps me understand what to expect.”
Leaving a few minutes before the end is an option to avoid the crowd, but you might miss something special on stage. You might choose to wait until the crowd thins out after the end of the gig.
Keep an eye on your phone battery, and if you plan to take lots of video, bring a power pack. It ‘s important to keep your battery full enough to ensure you can organise transport, access your ticket from your phone, let your friends and family know where you are and how you’re enjoying the gig, and when you are on your way home!
“A lot of clubs have poor wheelchair access. But there’s usually someone willing to help, or I can usually find an alternative way of getting in,” says Cooper.
Here are some questions you can ask the venue.
Catch your next live music gig with the support of an independent support worker on Mable.
Mable’s Can-Do Guides are created in collaboration with people with disabilities. Content in these guides is general in nature, based on the experience of those interviewed, and may not be applicable to all.
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