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Manage clients and jobs on the new Mable support worker app

Support Workers

Last updated

26 June 2025

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3 min read

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Access the tools you need to run your business as an independent support worker on the free Mable: Manage clients app.

The new app is built specifically for support workers, so you can seamlessly:

  • Manage your clients
  • Organise your schedule
  • Submit your support hours.

What's new?

Plan, view and manage your support sessions in one spot

Access an organised list of your day's planned support sessions on your new Home page. Get an immediate overview of what's on and what you need to follow up on for an efficient work day.

On the new Home page, you can:

  • Plan a session
  • Organise your calendar
  • Adjust bookings
  • Set support session reminders
  • Cancel support sessions.

Learn more about how to plan, view and edit support sessions.

Submit your support hours instantly

Easily track your support hours, add support notes and speed up your payment process when you check-in and check-out of a support session in-app.

This new feature also gets you ahead of upcoming regulatory changes that may require you to show evidence of support delivery, such as:

  • Confirm services and rates
  • Add health and wellbeing notes
  • Add support notes
  • Report an incident.

How it works

  1. Add the session to your calendar for it to appear on the Home page.
  2. Select Check-in at the beginning of your session.
  3. Select Check-out when you're done to automatically pre-fill the hours worked.
  4. Add your support notes to get your usual payment process underway.

If you forget to check in to your session, you can manually add your hours and support notes at a later time.

Learn more about the new Check-in and Check-out feature.

Work with more confidence

Your new app includes enhanced safety and regulatory features designed to give you even more confidence in managing clients and compliance.

  • Check in to your session location via the Home page for added safety.
  • Know you're covered by support worker insurance.
  • Stay ahead of your admin with built-in prompts to add support and health and wellbeing notes when you finish a session.
  • Access your safeguarding support and Help Centre via the app if needed.

Your login details will work on the new app

To make your transition as smooth as possible, your existing login details will work seamlessly on the new Mable: Manage clients app.

Download the app today

Download now from the App Store and Google Play Store.

Once you've downloaded the new Mable: Manage clients app, delete your old Mable app and enjoy the new experience!

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