Join mable Join mable

Join Mable for FREE to view support workers profiles

  • Peace of mind

    Each independent support worker has been verified with both police checks and references.

  • Better value support

    Because we’re online, our costs are lower. We pass the savings onto you!

  • Freedom of choice

    Enjoy the freedom and flexibility that comes with having a direct relationship with your support team.

NDIS Registered Providers - Everything You Need to Know

Start Now
NDIS Registered Providers - Everything You Need to Know

How does NDIS funding work?

The National Disability Insurance Scheme (NDIS) provides funding to Australians who are aged under 65 years and who live with particular types of disability. (Aged care funding takes over upon turning 65.)

The NDIS can be pretty confusing so we will provide a brief explanation here and answer some frequently asked questions.

The NDIS is different to the Disability Support Pension, which provides income support via Centrelink for people who are unable to work due to a disability. The NDIS provides extra funding for costs such as the purchase of a wheelchair or to pay for various kinds of assistance in the home or out in the community.

What is an NDIS service provider?

Registered NDIS providers can be individuals, businesses, sole traders or non-profit organisations. NDIS registered providers are those who are registered with the NDIS and in order to gain their registration, they have to meet specific government requirements.

Now, if your NDIS funding is managed by the National Disability Insurance Agency (NDIA), you can only use NDIS registered providers for your support.

On the other hand, if you self-manage or have a Plan Manager who manages your payments for you, you can choose to work with support providers who are not registered.

What can NDIS funding be used for?

The NDIS funds a range of supports, some at home, some out of the home. You may need assistance with everyday activities such as personal grooming, meal preparation and light housework. You can use your NDIS funding for support around being transported to social, community and economic activities or to go to medical or other appointments. You can receive workplace assistance that will help you to find or maintain employment or to pursue studies or training.

Therapeutic supports include physiotherapy, speech therapy, occupational therapy, audiology and behaviour support, to name a few. Your funding can also be used for home modification design and construction, vehicle modifications and mobility equipment.

What it can’t be used for is support that is not related to your disability, day-to-day living costs unrelated to your support needs and items that fall under the responsibility of another government or community service.

Does the NDIS fund mental health?

Does the NDIS fund mental health?

Does the NDIS fund mental health?

Yes. People with a psychosocial disability related to a mental health issue, (usually a severe and persistent mental illness) have the
right to benefit from the scheme as long as they meet the access requirements.

How can I find NDIS providers?

You’ve made an excellent start by landing right here, on this page. Mable is an online platform that connects people who live with a disability with independent support workers who can provide a wide range of support services.

Mable is different from traditional providers of NDIS support workers. First of all, as it’s purely an online platform, you can search more than 9,000 profiles where each worker lists their photo and information such as their experience, qualifications, availability, cultural background, languages they speak and personality type. Being based online keeps our costs down which means the savings are passed on to you.

Another difference with Mable is that you choose who provides you with support. Instead of an organisation sending you workers they have chosen, you get to find those with whom you feel a good match.

How do I know if I’m eligible for funding?

Eligibility depends on a person’s disability. The NDIS covers people impacted by a permanent, lifelong disability that significantly diminishes their physical, psychological, intellectual, cognitive, sensory, neurological and/or social functioning. You must be aged between 7 and 65 and be a resident of Australia.

To get a clearer picture on your eligibility for support through the NDIS, you can visit the NDIS website to find out make an Access Request.

What is the difference between unregistered and registered NDIS providers?

Firstly, the most important thing you need to know is that ‘registered’ and ‘unregistered’ does not refer to a service provider’s professionalism, nor the quality of the support you will receive.

To become NDIS-registered involves expense, time and effort so some individual providers and smaller organisations simply choose not to register.

All independent support workers on the Mable platform have police and reference checks, plus they are all covered by a comprehensive suite of insurances. They are not NDIS-registered, but as mentioned previously, the only time when you must have an NDIS-registered support worker is if your NDIS funding is managed by the NDIA.

How long before I can get my funding?

Once you submit a valid access request, the NDIA must respond within 21 days. In terms of when you will start receiving money, there is no easy answer. It could take a week, three months or as long as 18 months.

Get the assistance you need and deserve through the NDIS

If you haven’t yet applied for the NDIS, there’s no better time than right now. Even though it can take time to be approved, the sooner you submit your application and begin the process, the sooner you will have your eligibility determined.

Until your funding begins to flow, you can still access the support you need, however the responsibility for the fees will lie with you.

You can even establish a relationship and a routine with your new support workers before your NDIS application is approved. Remember that you can choose multiple workers so that more of your needs are covered. Aside from essential support such as mobility, grooming and transportation to appointments, you can enjoy additional services that will get you socialising and even pursuing your goals.

Build your own network
of support workers

Meet some of our trusted Independent support workers

Dariusz P

Personal Carer / Social Support & Domestic Assistant

Aged 65, married with 2 children and fit. Worked at Telstra Corporate for 22 yrs. Full time share tr..

Jo G

Social Support & Domestic Assistant

Hi! My name is Jo. After nearly 30 years working in Aged Care and Rehabilitation, 6 years ago I disc..

Brianna B

Social Support & Domestic Assistant

I have a strong passion for empowering, supporting and inspiring individuals toward being the best v..

Christian N

Social Support & Domestic Assistant

For the pasts five years I have worked as a creative, educational nurse for one of the most forward ..

Darren G

Social Support & Domestic Assistant

I have worked in hospitality for the last fifteen years. I owned two businesses, two cafe/kiosks at ..

Sheryl F

Social Support & Domestic Assistant

I am a friendly, understanding, kind and outgoing person who enjoys meeting and helping people. I ha..

Tyler W

Social Support & Domestic Assistant

Hi, my name is Tyler and over the last couple of years I have volunteered at bayside special develop..

Francesca M

Personal Carer / Social Support & Domestic Assistant

I have a kind and caring nature. I am competent, compassionate and very professional. I want to prov..

Mervyn M

Social Support & Domestic Assistant

Hi there, I am here to offer my services to anyone looking for some extra support in there day to da..

Emily W

Social Support & Domestic Assistant

I’m a caring and patient individual with a love of helping others! I used to help my grandmother wit..

Lisa H

Personal Carer / Social Support & Domestic Assistant

Hi, My name is Lisa. I am an experienced home and community worker focused on client satisfaction. ..

Alison W

Social Support & Domestic Assistant

Hi I’m Alison. My friends would tell you I’m brave, kind, supportive and reliable, oh and that..

Tiffany M

Social Support & Domestic Assistant

I’ve worked in Disability & Aged Care for the last 10 years, starting out with Bayside Council in Ho..

back to top