Accessing aged care support services with My Aged Care
Discover how to access support services on Mable and remain living independently in your own home for longer.
What is My Aged Care?
My Aged Care is the starting point for anyone looking to access government-funded aged care services, whether for themselves or on behalf of a loved one.
Who is eligible for My Aged Care?
My Aged Care is available for people over 65 years of age (or Indigenous Australians aged 50+) who need extra support to continue living well.
Depending on your eligibility, the government might fund your needs partially or entirely.
You can check your eligibility on My Aged Care or apply for an assessment.
How to access funding
To access government funding, you’ll need to complete an assessment through My Aged Care.
First, you need to apply for an assessment with My Aged Care online or phone 1800 200 422 to speak to someone at My Aged Care.
An assessor will visit your home to determine which aged care services you could benefit from.
Waiting for funding to be approved? Pay privately on Mable
What type of support is available?
Aged care support and services fall into three categories. All of these types of care are acceptable as reasons to apply for funding through My Aged Care.
What are the steps involved with My Aged Care?
There are four steps involved in your journey to accessing My Aged Care benefits.
- Explore what kind of care is available
Review the three categories of care available - Get assessed for your aged care needs
Apply for an assessment online or phone 1800 200 422 to speak to someone at My Aged Care. - Find a support provider
Choose a provider. My Aged Care has a Find a Provider tool. - Manage your services
To have more control over how you spend your funding you can self-manage your funding with a provider such as HomeMade.
Explore your My Aged Care eligibility as soon as possible
As an older Australian, you may very well be entitled to My Aged Care funding to go towards support services that help keep you healthy, independent and connected to your community.
Keep in mind there could be long wait times between your assessment, approval and commencement. Apply for an assessment online.
In the meantime, if you are looking for aged care, you can directly engage with support workers on Mable and choose to pay privately.
When you pay privately on Mable, you still get all the benefits of connecting with our verified support workers and insurance coverage for all approved sessions.
FAQs
Who runs My Aged Care?
How can I contact My Aged Care?
Can I use funding from My Aged Care for social and domestic tasks?
Can I pay privately for support if my Support at Home funding isn’t enough?
Can I start using aged care services if I’m not approved for Support at Home funding yet?
What if my spouse also needs aged care services?
Find support that suits your budget
Choose a support worker and mutually agree on rates.
* The 31% online employed provider fee represents the difference between what the client pays and the support worker earns as a percentage per hour of support for disability support workers. The rate is taken from the current price guide on their website as at April 2026.
The traditional provider fee is based upon a sample of traditional providers offering services in disability and aged care. The fee represents the amount the client pays and the support worker earns as a percentage per hour of support. Prices have been taken from their websites as at April 2026.
Self-management fees are calculated using HomeMade which is part of the same group of companies as Mable.
** The Mable rate is based on an average weekday hourly agreed rate for social support and domestic assistance in aged care and disability support observed on the Mable platform from 1 October 2025 - 31 March 2026. It includes an agreed rate of $59/hour plus Mable's Client Platform Fee of 7.95%, totalling $64.
The online-employed platform rate displayed is the hourly rate to consumers (including superannuation) of $69.09/hour for weekday shifts occurring between 6.00am and 8.00pm. The rate is taken from the current price guide on their website as at April 2026.
The traditional provider rate is taken from the NDIS Pricing Arrangements and Price Limits, valid from 1 July 2025. The line item is: - Assistance with Self Care Activities- Standard - Weekday - Daytime, item number 01_011_0107_1_1 of $70.23.