Discover how to access support services on Mable and remain living independently in your own home for longer.
My Aged Care is the starting point for anyone looking to access government-funded aged care services, whether for themselves or on behalf of a loved one.
My Aged Care is available for people over 65 years of age (or Indigenous Australians aged 50+) who need extra support to continue living well.
Depending on your eligibility, the government might fund your needs partially or entirely.
You can check your eligibility on My Aged Care or apply for an assessment.
To access government funding, you’ll need to complete an assessment through My Aged Care.
First, you need to apply for an assessment with My Aged Care online or phone 1800 200 422 to speak to someone at My Aged Care.
An assessor will visit your home to determine which aged care services you could benefit from.
Aged care support and services fall into three categories. All of these types of care are acceptable as reasons to apply for funding through My Aged Care.
There are four steps involved in your journey to accessing My Aged Care benefits.
As an older Australian, you may very well be entitled to My Aged Care funding to go towards support services that help keep you healthy, independent and connected to your community.
Keep in mind there could be long wait times between your assessment, approval and commencement. Apply for an assessment online.
In the meantime, if you are looking for aged care, you can directly engage with support workers on Mable and choose to pay privately.
When you pay privately on Mable, you still get all the benefits of connecting with our verified support workers and insurance coverage for all approved sessions.
My Aged Care is a federal government initiative. The Australian Department of Health administers various aspects of the scheme.
You can call My Aged Care on 1800 200 422. It’s a free call and you’ll reach someone Monday to Friday from 8 am to 8 pm and on Saturday from 10 am to 2 pm. For translating and interpreting services, call 131 450 and ask for 1800 200 422. If you have a hearing or speech impairment, you can reach My Aged Care via the National Relay Service on 1800 555 660.
No, HCP funding doesn’t affect the pension because it doesn’t count as income.
It is important to understand the costs of your HCP before you choose your home care provider so that you can make the right decision regarding your support and care management needs.
When you receive a HCP, you have a budget to pay for the support services you need. The budget depends on the level of care you need, which is determined by your HCP level.
Your home care package budget includes:
Find out more about home HCP costs and fees.
For comprehensive information about what contributions you will make, visit the My Aged Care website.
Yes, you can. When it comes to accessing home care services with your package funds, understanding what supports these can be spent on is important.
My Aged Care provides a good overview of services:
The full list of home care services is provided in the Quality of Care Principles 2014 on the Federal Register of Legislation website, Schedule 3 – Care and services for home care services.
Yes, you can. If you’d like to book more hours of support on Mable than your funding covers, you can pay privately for them.
While you wait for your HCP to be approved, you may be eligible for entry-level support services to live independently and safely at home, through the Commonwealth Home Support Programme (CHSP).
Alternatively, you can connect with Independent Support Workers through Mable and pay privately until you receive your allocated HCP funding.
If you are a couple who lives at the same address, you can both access aged care services. You will each need to be assessed independently and wait for your packages to come through. Everything is evaluated on an individual basis.
Choose a support worker and mutually agree on rates.
We acknowledge the cultures of our First Nations Peoples and are thankful for the community that we share together now. We pay our respects to our First Nations Peoples and their elders/leaders, both past and present, and those who are rising up to become leaders.
Mable is a part of Attain Healthtech, dedicated to helping people attain better outcomes.