What all clients should know about ‘indicative rates’ on a support worker’s profile

Choosing your support through Mable – whether it be aged care or disability support – comes with so many benefits. One of them is that you and your independent support worker can mutually agree on a payment rate that suits you both.

Finding the right support worker

Before you start messaging independent support workers, you’ll need to review their profile to decide whether they’re the right support worker for you. As a person seeking reliable, quality support, you probably have a rough idea about the type of support you need, who might be a good fit for you, and your budget or funding package. At Mable, we make your decision-making process easier: each worker has the ability to add ‘indicative rates’ on their profile for weekday, weekend and 24-hour shifts.

What are indicative rates?

Indicative rates are just that – indicative. They might take into account a workers experience, qualifications, other skills (such as languages), ratings and reviews from their other clients and the services they offer.

They provide a guide to potential clients to help you understand what might be possible with your funding, and make an informed and fair decision about who you may engage.

These rates may not always be the rates you agree with each individual support worker.

Once you’ve started messaging an independent support worker on Mable, you’ll start discussing details of your support needs, preferences, preferred schedule and potential costs of support.

During this discussion, you and your support worker might suggest raising or lowering this rate or rates based on various factors including the complexity of the services (e.g. they might be highly qualified but the you only require companionship), travel time, travel and other expenses they might incur, the length of the support session and whether it’s a one off or ongoing engagement.

We observe on the profiles of independent workers who offer social support and domestic assistance indicative rates usually between $35-$45 per hour on weekdays and $40-$55 on weekends.

For independent workers offering personal care services, we observe indicative rates usually between $35-$50 per hour on weekdays and $45-$60 on weekends.

While workers with experience in nursing services typically set their indicative rates between $50-$70 per hour and $70 to $90 on weekends.

Independent, qualified health professionals such as psychologists, physiotherapists or speech pathologists on Mable often set indicative rates anywhere between $90-$150 per hour.

Mable enables you to find support that can fit your schedule, and most importantly, your lifestyle. If you’re searching for disability support or aged care for yourself or a loved one, you can connect with independent support workers on our safeguarded platform.