As a support worker on Mable, you can use your account to review potential jobs that have been shared with you by clients or ones you have applied for.
In Manage clients (or Clients on the mobile app) you will find:
- Jobs shared with you by clients, and the option to let them know if you’re interested
- Jobs you’ve applied for
- The option to message clients.
The steps to manage clients and jobs from your Mable account are different depending on whether you are accessing your account from a browser (for example, Chrome or Safari), the new Mable mobile app, or the original mobile app.
Please find the right steps for you below.
Browser instructions
- Select Manage clients
- On this page, you will find two tabs: Shared with you and Your applications – select a tab to review the relevant items
- Review the job/application details or message the client
- To remove a job/application, select Dismiss (please note, this does not withdraw your application).
New mobile app instructions
- Select More
- Select Manage clients
- On this page, you will find two tabs: Shared with you and Your applications – select a tab to review the relevant items
- Review the job/application details or message the client
- To remove a job/application, select Dismiss (please note, this does not withdraw your application).
Original mobile app instructions
- Select Clients
- Under the Enquiries tab you will see two items: Received – Jobs shared with you and Sent – Jobs you’ve applied for
- Select Received to review jobs that have been shared with you – you can View details, View conversation with the client, or Dismiss
- Select Sent to review jobs you’ve applied for – you can View application, or Dismiss (please note, this does not withdraw your application).
On the original mobile app, the Clients window also includes a tab for Agreements.
Select this to review your agreements with clients. These include the agreed support services, agreed rates, and agreed terms for each job you’ve accepted.
On your browser, your agreements can be found by selecting My Clients in the left-hand menu bar and then selecting My agreement beneath the relevant job.
