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  • How clients can use the Mable Calendar for their scheduling needs

How clients can use the Mable Calendar for their scheduling needs

Mable makes it easy for clients to stay connected with their independent support workers and manage their schedules.

With our Mable Calendar tool, you can plan and track your support schedule, adjust bookings and request session reminders in one easy place inside your Mable account.

How to use Mable Calendar

Viewing your schedule

Log in

To access your Mable Calendar, please begin by logging into your Mable account.

Mable dashboard

Once you’ve logged in, your Mable Calendar is accessible from your Mable dashboard. The dashboard displays a seven-day window for your Mable schedule, with any planned bookings visible. Select Show all to access your full calendar and to set up further sessions on Mable.

Setting up and planning

You can also set up sessions by selecting Inbox from the dashboard’s menu. From this section, open any message, select the + icon next to the text entry field and choose Plan session.

You can plan your session from this option, including timing, duration, and frequency.

You can also add a session description and choose whether to receive a session reminder 24 hours before the proposed start time.

Once you send your invite, your worker can accept or decline it.

Similarly, your workers can send you invites for support sessions on Mable.

The session is added to your Mable Calendar when an invite is accepted.

Managing your session

The calendar section is where you can manage any upcoming session on Mable. You can accept or decline proposed sessions from workers, who will receive a notification of your choice.

From the Calendar page, you can accept or decline proposed sessions from support workers, who will receive a notification of your choice.

If you choose to delete a session, you’ll have the option of confirming whether it is a one-off cancellation or for all following sessions with the worker.

Editing your session

You can edit a planned session in your Mable Calendar by selecting the session and then selecting Edit session details. If you are not the session creator, they will receive a notification to accept or decline the request. 

Cancelling your session

If you choose to delete a session, you’ll have the option of confirming whether it is a one-off cancellation or for all following sessions with the worker. You can also provide an optional reason for cancellation.

Viewing your support hours

You can view the support hours your workers have submitted in your Mable Calendar.

A support session is displayed showing hours submitted inside the Mable Calendar

FAQ

The Mable Calendar is available for planned support sessions booked on Mable.

Both clients and workers can schedule support sessions.

Mable Calendar is only for clients and workers. A coordinator must log in as a client if they wish to use this tool.

Only those who are on the invite can view the support session.

Mable Calendar is an optional tool where your workers and yourself benefit from knowing what sessions are planned on Mable and avoiding scheduling confusion. If you wish, you are welcome to continue using your own calendar.

The Mable Calendar is designed only to be used within your Mable account.