How do you ensure the safety of independent support workers online?

Protecting the Mable Community’s safety is our number one priority. Clients registering with Mable must verify their accounts before messaging independent support workers. The following are required to complete the verification of a client’s account:

  • An Australian mobile number
  • A Verification Code is sent to the Client’s mobile number

These measures have been implemented to prevent support workers from being sent spam.

In addition, our client support team contacts all new clients at the time of signing up. Clients must provide personal details, including their full name and state, and payment details before making a booking.

We monitor the platform to keep our community safe and will not hesitate to remove anyone risking Mable Community safety from our platform.

Please report any concerns you experience when speaking to a client on 1300 73 65 73.

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