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  • How to optimise support worker profiles on Mable

How to optimise support worker profiles on Mable

The following video explains how to optimise your profile to get more jobs. To learn more about updating your profile continue on to the article below.

Having an up-to-date Mable profile helps you find the right clients for you, taking into consideration things like location, timing, services and personal interests.

As a support worker on Mable, you have the freedom to update your profile details, to capture everything required to help you access more jobs and the right clients.

Work history

You can enter your work history and any relevant experience from the last five years.

Education and training

You can fill out any education and training you’ve undergone that adds credibility to your services. You can also download and add certificates to your Mable profile.

Your education will display on your profile and give potential clients a better idea of your background.

As part of growing your business on Mable, you have access to the Learning Hub. With over 170 free courses available on demand, you can expand your industry knowledge when it’s convenient for you. You can upload the certificates you earn on the Learning Hub straight to your Mable profile.

Training providers include La Trobe University, Cerebral Palsy Alliance, NDS and Dementia Australia.

Bank account

To get you paid as soon as possible, ensure you have up-to-date bank details so Mable can process payments to you on behalf of your clients.

Your bank details will not be displayed on your profile and are only used to process your payments by the Mable team. Learn more about how payments work on Mable.

Availability

Enter in your availability and keep it up-to-date. Make sure to change your availability if your situation changes.

Availability on Mable is shown as days and times, for example:

Mon 09:30 am to 04:30 pm

Indicative rates

Indicative rates display on your profile as a guide of your rates for potential clients. The actual rates you agree on and include in a service agreement may differ slightly, based on a client’s individual service requirements. You will negotiate rates with each client individually, subject to Mable’s minimum hourly rate.

Experience

Select areas you have professional experience in. For example:

  • Aged care
  • Chronic medical conditions
  • Disability
  • Mental health.

Choosing accurate areas of experience will help you and potential clients find the best fit.

Please do not select areas that do not relate to your specific experience.

NDIS Worker Screening Check

NDIS Worker Screening Check is a standardised national assessment for all disability support workers and isn’t currently mandatory.

If you have one, or choose to apply for one, you can link it to your Mable profile for clients to see.

Learn more about applying for and linking an NDIS Worker Screening Check.

Immunisation

You can update your COVID-19 and Flu vaccination statuses.

Languages

You can select your native language, plus any other languages you can provide support in.

Cultural background

Selecting your cultural background helps clients who may want to search for support workers who share a similar cultural background to them.

Religion

If you want to, you can choose to list your religion. This helps clients search for support workers who share their beliefs.

Interests and hobbies

Select from popular activities you enjoy doing. Clients are more likely to find support workers who share similar interests and hobbies with them.

My preferences

You can select the client types you prefer to work with, including:

  • Female only
  • Male only
  • Non-smoker
  • No pets
  • No preferences.