22M+ Care hours delivered
27k+ Active NDIS and aged care clients
21k+ Active support workers
It’s perfectly natural to need a little more help around the home as you get older. Tasks may have become more tiring or physically demanding, you can’t lift the heavy laundry basket like you used to and you don’t want to be out in the sun mowing the lawn.
Home help services play a vital role in helping people remain independent and living in their own home for as long as possible. With home support services available on Mable, you can have a support worker do the housework and yard work for you.
Independent support workers on Mable can offer you assistance with personal needs such as:
In just 3 simple steps the Mable platform empowers you to get more out of your Home Care Package, find an independent support worker in your local area, and access home support services.
Once you’ve joined, create a job post detailing your needs or search for profiles by location and preferences. Each profile features photos, bios, skills, reviews, and rates for easy selection.
Take charge of your support: choose your services, negotiate timings and rates, and arrange a meet-and-greet (virtual or in-person) with your independent support workers before support is delivered.
Create a team of vetted support workers you trust and enjoy, with every booking on Mable’s platform, high-level insurance, access to our Trust & Safety Team, and a clear record of all interactions.
“I do think with Mable my funding goes further. Absolutely.” – Anne
Depending on your situation, you may be eligible for government funding. If you are an older Australian, you may be able to apply for a Home Care Package (HCP) through My Aged Care.
An assessment process is required for HCP and the outcome will determine how much money will be allocated to you to access home help. While you wait to find out if your application is approved, you can still book support workers and pay for the services yourself.
Choose your
support workers
Hire the right support for you
Control what services are delivered and when
Decide who delivers services and when
Vetted with reference checks, Police Check and Working with Children Check
16.6% fees
40% fees
31% fees
Lower average amount paid per hour**
$59
$68
$66
Online tools to manage your support team easily
Simple web platform and app
Swipe to compare
Choose your support workers
Control what services are delivered and when
Lower average amount paid per hour**
Online tools to manage your support team easily
Different people have different support needs and goals they want to achieve. Formal qualifications to undertake paid support work depend on the type of assistance you’re looking for.
Support workers on Mable that offer ‘personal care’ are required to have at least one of the below qualifications:
Support workers offering nursing support require a current nursing registration with AHPRA that has been active for at least 12 months prior as a Registered Nurse or Enrolled Nurse only and at least one professional or character reference.
Support workers providing allied health services including physiotherapy, occupational therapy, or psychological services need to have been registered with AHPRA for a minimum of 12 months and must provide one professional or character reference. Providers of speech pathology must be registered with Speech Pathology Australia and provide at least one professional or character reference.
A range of safeguards are in place to offer safety, protection and peace of mind for the entire Mable Community.
Before an independent support worker can apply for jobs on the Mable platform there is a stringent verification process in place including, but not limited to:
Only once these requirements are met will a support worker profile be made visible on the Mable platform. You can also read support worker reviews on each profile so you can see what other members have to say.
Mable is an online platform that connects people seeking and providing disability and aged care support.
Over the last 10 years, Mable has delivered more than 22 million hours of support, enabling hundreds of thousands of people across Australia to live independently.
Signing up to Mable is free which means you can start searching and messaging support workers today. Independent support workers on the platform set their own hourly rates, which are displayed on their profile. You can discuss and agree the rate and schedule with each individual support worker before booking them.
Workers and clients agree on rates before support is delivered on Mable. The client pays this agreed rate plus 7.95%, while the independent worker receives the agreed rate less 10%.
No fees are charged until a client books a support worker and the services are delivered. All payments are made online and can be easily tracked via your timesheet and reports on your dashboard.
It depends on the level of funding your package allows, based on your individual situation. NDIS and Home Care Packages can be used towards a wide array of support services such as personal care, nursing services, mobility, transport, social engagement, help around work, study and travel goals, housework and assistance with independent living.
The federal government aims to encourage older Australians to remain independent in their own homes for as long as possible. That’s why there is an abundance of home help services to choose from. Basic housework, laundry and ironing, meal preparation and transport to appointments are all featured in home care packages.
Qualified nurses can administer medicines, change dressings, manage continence issues and take standard observations. Companionship can involve taking the older person out for lunch or to visit friends.
Mowing the lawn, feeding pets and home handyman tasks are also services that can be covered in home care packages. Find out more about what Home Care Package options you may be eligible for.
There are no set rates on Mable. Clients and workers agree on hours and rates above Mable’s $38 minimum hourly rate. To find out more about the average rates observed on the Mable platform, please visit our pricing page.
No fees are charged until you book a support worker and the services are delivered.
Support workers on Mable can help you with cleaning, general maintenance, gardening, personal care, nursing services, mobility, transport, social engagement, travel, housework and assistance with independent living. They can help you with a wide array of home help services.
Every booking invoiced through Mable is covered by insurance. Please visit our insurance page for more information.
Before you invite someone into your home as an independent support worker, you want to feel comfortable about them as a person and as a provider of in-home help. If you are considering them as someone who can help with housework such as cleaning and tidying, you may not be concerned with qualifications, but more about the kind of individual they are and whether they have experience. On the Mable platform, there are personalities of all types. Some may suit you, some may not and it’s important that you find the right person to fit. You may wish to consider:
There are lots of support workers on the Mable platform who love to cook! When you book someone to do meal prep for you, they may ask you what kinds of foods you enjoy eating and plan meals around your preferences. Maybe you’re of Italian heritage and you like pasta dishes. Or maybe you’re a vegetarian who eats the odd piece of fish.
You can find an independent support worker who can make up a few dishes for you to eat over several days or cut up meats, fruits and vegetables, ready for you to do the final cooking later on. They can also do your grocery shopping and portion ingredients to freeze in single serve packs. It all comes under home help services.
* The 31% online employed provider fee represents the difference between what the client pays and the support worker earns as a percentage per hour of support for disability support workers. The rate is taken from the current price guide on their website as at 25 July 2024.
The traditional provider fee is based upon a sample of traditional providers offering services in disability and aged care. The fee represents the amount the client pays and the support worker earns as a percentage per hour of support. Prices have been taken from their websites as at 25 July 2024.
** The Mable rate is based on an average weekday hourly agreed rate for social support and domestic assistance in aged care and disability support observed on the Mable platform from 1 July 2024 – 31 December 2024. It includes an agreed rate of $55/hour plus Mable’s Client Platform Fee of 7.95%, totalling $59.
The online-employed platform rate displayed is the hourly rate to consumers (including superannuation) of $66.46/hour for weekday shifts occurring between 6.00am and 8.00pm. The rate is taken from the current price guide on their website as at 25 July 2024.
The traditional provider rate is taken from the NDIS Pricing Arrangements and Price Limits, valid from 1 July 2024. The line item is: – Assistance with Self Care Activities- Standard – Weekday – Daytime, item number 01_011_0107_1_1 of $67.56.
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