2025 Support Worker Awards
The 2025 Independent Support Worker Award winners are here.
Carly, at just 21, has brought joy and renewal to my 100 year old nan’s life with her exceptional dedication and care.
Her efforts often go above and beyond, something noticed and deeply appreciated by Nan’s family, friends, and neighbours, who know how important living at home is to her. Carly recently took Nan to see the Christmas lights in her local town, a heartwarming experience Nan hadn’t enjoyed in years.
Carly’s age is a testament to the vital need for young people to enter the aged care field. Her passion and commitment, even while working through her university break to support her studies in aged care and disability work, highlight how rewarding this career path can be.
Carly’s ability to connect with Nan, uplift her spirits, and enrich her life is truly inspiring. Recognising Carly with this award would not only support her as she continues her journey in this essential field but also encourage other young people to consider aged care as a meaningful career.
Carly embodies the future of compassionate support, and she deserves this recognition for the incredible impact she’s had on Nan and everyone around her.
— Rachael, granddaughter of Carly’s client
Umair is the kindest, most professional , dedicated support worker I could ever have working to support my son Raymond to live his best life.
My son and Umair are the same age which makes their bond even more special in that Raymond has a young man supporting him.
Umair shows initiative and has such a gentle manner with Raymond that his integrity been recognised by 3rd party service providers and members of Raymonds community.
Raymond’s face lights up when Umair arrives to start his shift. We feel so lucky to have Umair in our universe.
– Niari, mother of Umair’s client
I have never met such a compassionate, empathetic and giving person in my entire life. Jo-Ann always goes above and beyond the expectations of what is required as a carer.
Her loyalty to my Mum is incredible, she will be there to cover any gaps in support hours and does things like batch cooking in her own home, makes cakes and goodies to fill up the fridge and freezer on a regular basis. She always takes Mum to all her appointments to Podiatrist, Doctor and Dentist as well as regular appointments to take the dog to the vet and groomer. These are not really her responsibility, they should be mine.
In all honesty Jo-Ann looks after Mum better than I could ever do. Words are just not enough to show my appreciation so I am hoping this acknowledgement will let her know how grateful we are to have her.
The photo attached is Jo-Ann with Carleen who is my Mum. This was a birthday surprise 23rd January for her 89th Birthday that she arranged for her. How grand is that, she is just the best. Incredible human being.
— Debra, daughter of Jo-Ann’s client
Always with a cheery smile, she arrives and does what needs to be done, no fuss, no asking. Caring, attentive and compassionate she gently encourages him to take a few more sips of water from the glass she offers him. She checks his medicine, asks if he has slept well, makes his bed, does the laundry and prepares his lunch.
Always alert for his safety, she encourages him to walk a few steps further and to converse with her. She makes him smile, dress up for outings, and encourages a sense of wellbeing and pride in himself.
She communicates her concerns with me.
With her RN training from Brazil, she is always on the lookout for self improvement opportunities. She studies to advance her knowledge base and looks for volunteering opportunities to strengthen her practical skills. She understands and practices client focused care which takes precedence over domestic chores.
She is a treasure and a delight to have around and I relax when I know she is with him. Danielle is an exemplary support worker worthy of a 2025 Independent Support Worker Award.
— Maria, family member of Danielle’s client
Toni is a fabulous Support Worker, she has made my life better.
I now have routine care which is what I needed. She is always eager to help in anyway she can. I love her company because we can have a laugh and also talk a lot. She always does a great job when she cleans or cooks for me. She has helped me to overcome some of my fears. Her genuine caring has helped me to be able to go out more, even to have overnight bookings where we can go out to eat which is all I can really do these days, as it’s hard for me to go out by myself.
Due to the fact I am not able to walk much anymore it is good to be able to go out and know that I have someone with me that knows how to support me. If you asked me what is the thing I like most about Toni, I would say it’s her genuine caring.
I will alway hire Toni because Carers like her are not always easy to get. Thank you Toni for all you have done and will do for me.
— Christine, Toni’s client
Debbie has been an incredible asset to my son Joshua in his journey towards greater independence and well-being.
From the very first meeting, she displayed a genuine commitment to understanding his needs and goals. Her empathetic nature and active listening skills create a safe space for Josh to express his thoughts and feelings, making him feel valued and heard.
Debbie anticipates his needs before he even articulates them.
Whether it’s helping him with daily tasks, guiding me through challenges, or encouraging him to pursue his interests, she approaches every situation with patience and positivity.
She motivates me to go beyond my comfort zone.
Additionally, she is always professional through every interaction. She fosters a trusting relationship through her friendly and respectful demeanour.
I appreciate her consistent reliability, knowing that she’s there when l need the support for Josh, giving me peace of mind.
Overall, Debbie has been a caring support worker, making a significant impact on Josh’s life, helping me to grow, learn and thrive. I am very grateful for her unwavering support and dedication.
— Keryn, mother of Debbie’s client
A winning support worker was chosen from each state.
The nominators of the winning support workers won:
The winning support workers won:
We acknowledge the cultures of our First Nations Peoples and are thankful for the community that we share together now. We pay our respects to our First Nations Peoples and their elders/leaders, both past and present, and those who are rising up to become leaders.
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