- View care plans currently on the Mable platform
- Add missing care plan expiry dates
- Replace care plans already expired
- Filter for care plans that will soon expire.
How coordinators and organisational administrators can upload care plans on Mable
Log in
Begin by logging into your Mable account.
Mable dashboard
Once you’ve logged in, select “Compliance” from the menu.
From this page, you can select “Support Worker Details”, taking you to a table displaying support workers and clients in active agreements on Mable.
This table is where you can review key information, qualifications and certifications about independent support workers on Mable your clients or yourself have booked.
Upload a care plan
In the “Care Plan and Effective Date” column, you can upload a plan by selecting the pencil icon. This feature is available regardless of whether a plan has already been uploaded. For example, this is what is displayed if there is no plan uploaded.
To upload a plan, select the pencil icon, which takes you to a new page where you may upload the plan and confirm its effective date. Select ‘save’ and the plan will be uploaded.
Once a plan has been uploaded, you may view it by selecting the file name. You’ll also see the plan’s effective date listed beneath the file.
How to check if a worker has read the plan
Beside the care plan column is a ‘Care Plan Read’ status, where you can check whether the plan has been read by a worker (indicated by a green tick) or not (indicated by a red cross).
FAQs
Will existing and future support workers be reminded to read care plans related to aged care clients?
Yes. Email reminders will be weekly (capped to 26 times) to all support workers with agreements with clients associated with the care plan. Please note, support workers providing only gardening services are advised that they are not required to read the care plan.
How can I check if a support worker has read the plan?
Go to Compliance in your main menu, then select “Support Worker Details” and you’ll see “Care Plan Read” column which will show if the care plan was read (and the corresponding version and Expiry date).
If I upload a care plan related to one support worker-client relationship, will it automatically upload it to others related to that client?
Yes. The care plan after uploading to one support worker-client relationship, will be automatically visible in the other rows where the client has other support workers. The care plan will also be visible in the client profile under Account>Support Needs.
I have more than one document I want to upload for my client. What should I do?
You can still log in as your client, then go to Account > Support Needs, and then upload “GP documents”, or “Other documents”. Please note that other than care plan, whilst these are visible to the support worker once they have an agreement with your client, for now, “GP documents” and “Other documents” are not automatically nudged to the support worker to read.