To assist independent support workers meeting Aged Care Quality Standards’ requirements, Coordinators and Organisational Administrators can directly upload care plans for aged care clients on Mable. Once uploaded, support workers will automatically be reminded by email to read the care plan, with links available on their Mable account dashboard. Coordinators and Organisational Administrators can check on Mable whether an independent support worker has read the client’s care plan. They can also:
- View care plans currently on the Mable platform
- Add missing care plan expiry dates
- Replace care plans already expired
- Filter for care plans that will soon expire.
How coordinators and organisational administrators can upload care plans on Mable
Log in
Begin by logging into your Mable account.
Mable dashboard
Once you’ve logged in, select “Compliance” from the menu.
From this page, you can select “Support Worker Details”, taking you to a table displaying support workers and clients in active agreements on Mable.
This table is where you can review key information, qualifications and certifications about independent support workers on Mable your clients or yourself have booked.
Upload a care plan
In the “Care Plan and Effective Date” column, you can upload a plan by selecting the pencil icon. This feature is available regardless of whether a plan has already been uploaded. For example, this is what is displayed if there is no plan uploaded.
To upload a plan, select the pencil icon, which takes you to a new page where you may upload the plan and confirm its effective date. Select ‘save’ and the plan will be uploaded.
Once a plan has been uploaded, you may view it by selecting the file name. You’ll also see the plan’s effective date listed beneath the file.
How to check if a worker has read the plan
Beside the care plan column is a ‘Care Plan Read’ status, where you can check whether the plan has been read by a worker (indicated by a green tick) or not (indicated by a red cross).