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COVID-19 vaccination information

Mable is following state and territory mandates and taking action to support Government Public Health Orders compliance with COVID-19 vaccinations for aged care and disability support workers.

All states and territories require you to have received two COVID-19 vaccinations. Each state and territory, however, have different timeframes and requirements for a mandated third COVID-19 vaccination, or “booster shot.”

We encourage you to bookmark and regularly visit this page, to ensure you continue to meet COVID-19 vaccination compliance requirements as Government Public Health Orders may continue to update.

Mable requires you to have your COVID-19 vaccinations up-to-date, as mandated by your respective state or territory unless you have a medical exemption.

Per the Australian Technical Advisory Group on Immunisation (ATAGI), you are eligible for a COVID-19 booster dose if you:

  • are 16 years and older, and
  • completed your primary dose course of COVID-19 vaccination at least 3 months ago.

On this page

Resources for booking a vaccination

To book COVID-19 vaccination – including boosters – there are various ways to do so:

Priority appointments for Disability Support Workers and Aged Care Workers

The federal Department of Health has engaged Healthcare Australia (HCA) to provide priority vaccination appointments for the Aged Care and Disability Support sectors. To access a booking, visit here.

Workers in Australian Capital Territory

The ACT Govt has mandated that from 28 March 2022 all disability support and in-home and community aged care support workers in the ACT will need to be up-to-date with their vaccinations by receiving a COVID-19 booster 3 months (no more than 6 months) from date of last primary vaccine dose (e.g. second dose). So you’re compliant with Govt guidelines, it’s important you received your booster dose by the relevant date to you.

Click here for more information from the Australian Capital Territory Government.

Workers in Northern Territory

Disability support and aged care workers are required to be fully vaccinated with a third dose by Friday 22 April to enter a workplace if in the course of their work.

Click here for more information from the Northern Territory Government.

Workers in New South Wales

Disability and aged care workers providing support in the home must have received a booster shot unless the person has received two doses of a COVID-19 vaccine and it is not after the later of the following:

  • Tuesday 12 April 2022, or
  • Six weeks from the due date of the person’s third dose (due date is 13 weeks after the person’s second dose)

An exemption by NSW Health has been made to allow a person who has had two doses of a COVID-19 vaccine to continue working without the third dose, only if they have been assessed as being essential to the operation of a residential aged care facility or the provision of disability or aged care services by the operator of the residential aged care facility or the responsible person for the disability or in-home and community aged care service. See further information on Public Health Orders and Exemptions.

The exemption is also subject to the condition that the worker take reasonable steps to get vaccinated as soon as practical. The exemption will be repealed on 1 June 2022.

Click here for more information from the New South Wales Government.

Workers in Queensland

From 31 March 2022, workers at residential aged care facilities must have received a booster COVID-19 vaccination if eligible for it and continue to receive booster doses as recommended

Click here for more information from the Queensland Government.

Workers in South Australia

From 29 January 2022, in-home and community aged care and disability support workers, within the prescribed time, must receive a third dose (booster) of a TGA approved COVID-19 vaccine or have evidence of a booking to receive a COVID-19 booster shot, to be able to continue to provide support.

Prescribed time means:

  • for a person who has been infected with COVID-19, within 4 months of their first positive COVID-19 test, or within 4 months of their second dose of a TGA approved or recognised COVID-19 vaccine, whichever is later; and
  • for any other person, within 4 months of their second dose of a TGA approved or recognised COVID-19.

Click here for more information from the South Australian Government.

Workers in Tasmania

Workers in aged care and disability who are eligible to receive their booster shot must do so by Friday 23 April 2022.

Workers who are not due for their booster until after Friday 1 April 2022 must receive their booster shot within four weeks of eligibility.

Click here for more information from the Tasmanian Government.

Workers in Victoria

The Vic Govt has mandated that from 12 March 2022 all disability support workers must have their booster shot. So you’re compliant with Govt guidelines, it’s important you received your booster dose by the relevant date to you.

When you need to receive your third dose

  • If you received your second dose on or before 12 September 2021, you are required to get your third dose by 12 March 2022. If you are not already vaccinated, you must have a booking to receive your third dose by 12 March 2022 in order to work onsite.
  • If you received your second dose after 12 September 2021, you are still required to get your third dose by 12 March 2022. There is no requirement to book your third dose by a certain date.

Although a third dose is not required for in-home and community aged care workers, it is strongly encouraged that all in-home and community aged care workers get a third dose as soon as they are eligible (at least 3 months after a second dose of a COVID-19 vaccine).

In-home and community aged care workers include:

  • All Commonwealth-funded aged care service providers delivering in-home and community aged care services including:
    • Home Care Packages
    • Commonwealth Home Support Program (CHSP)
    • National Aboriginal and Torres Strait Islander Flexible Aged Care Program home care services
    • Short-Term Restorative Care
    • Transition Care Program
    • Multi-Purpose Services

Click here for more information from the Victorian Government.

Workers in Western Australia

All home care and disability support providers must receive their booster shot within one month of becoming eligible, as of Wednesday 22 December 2021.

Click here for more information from the Western Australian Government.

Medical Exemption

Please contact Mable for any enquiries you may have regarding Medical Exemptions.

Understanding an independent worker’s vaccination status

An Independent Support Worker’s profile will indicate their vaccination status if they have provided the necessary information. Displaying a vaccination status on their Mable profile helps people make a more informed decision about who to choose as their Independent Support Worker.

The ‘verified status’ is only shown when an Independent Support Worker has uploaded proof of their COVID-19 vaccination record and this has been verified by a member of the Mable team.

If a worker’s profile doesn’t indicate their COVID-19 Vaccination status is ‘verified’ this could mean that they have self-declared only and may not have uploaded their vaccination record. Otherwise, their vaccination status may not be considered up-to-date. It’s important to ask these questions directly with any workers if this applies to them.

How to become ‘Mable Verified’ (for Independent Support Workers)

For those who haven’t already updated their up-to-date vaccination information, we strongly encourage you to do so before the date mandated in your State or Territory. Otherwise, we may need to restrict your access to the platform. When you are up-to-date vaccinated, please upload a PDF of your COVID-19 digital vaccination certificate which will then be verified by the Mable team – providing you with ‘Mable verified’ status.

Here’s how to update your status:

  1. Click here to visit the ‘Badges’ page in your ‘My profile’ section.
  2. Update your answers to the COVID-19 vaccination declaration.
  3. Please upload a PDF of your COVID-19 digital vaccination certificate or immunisation history, so we can review and provide you with a ‘verified status’.

How to upload your COVID-19 digital certificate

Get your Medicare COVID-19 digital vaccination certificate PDF file from the Medicare Plus app or by logging into your Medicare account on myGov.

Once you have saved the vaccination certificate PDF to your phone, you can upload it to your Mable profile via the Mable app. Alternatively, you can upload the vaccination certificate PDF to your profile on the Mable website.

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