How to find a community support worker or become one

How to find a community support worker or become one

What is a community support worker?

A community support worker is a person who works with an aged care client or a client living with a disability and services a range of needs that allow the client to live more comfortably and with greater ease. In-home care can include basic housekeeping duties, helping the client shower and dress, preparing simple meals and even providing companionship.

Outside of the home, a community support worker can transport the client to appointments and social engagements, keep them engaged with their community such as going to church or to bowls, or take them out for lunch or a movie.

Community support workers play a very valuable role, providing meaningful assistance to aged care clients or clients living with a disability. They generally do not have to have formal qualifications but instead, focus on delivering everyday living support, along with kindness, compassion and warmth.

How much does it cost to hire a community support worker?

The cost to the client varies according to whether they are on a Home Care Package (for Aged Care) or an NDIS plan (for Disability Care). Government funding covers the cost of hiring a community support worker to whatever extent has been assessed as appropriate for the client’s needs.

The out-of-pocket cost may vary too depending on that charged by the community support worker who, as an independent support worker, may charge more or less, based on their own pricing structure.

When hiring a community support worker via the Mable platform, clients can discuss and even negotiate the hourly rate with them.

Connecting clients and community support workers

Finding the right fit can be difficult but the Mable platform makes it very easy to search, find, connect with and meet. If you are trying to find a community support worker, you can browse the many profiles in your area, create a shortlist then reach out to those who you find suitable. If you are looking to provide support, you can browse the client profiles and approach those you feel match what you are able to provide.


What is involved in becoming a community support worker?

<h4>What is involved in becoming a community support worker?</h4>

What is involved in becoming a community support worker?

What’s mainly involved in becoming a community support worker is a desire to provide meaningful support to clients in the community who need help going about their regular daily activities. There is a range of ways that someone can become a community support worker such as applying for advertised jobs or starting their own business. As for Mable, the process is easy and although each person who offers their services via our platform is independent, they are also fully supported with insurance, in growing their client base and managing their paperwork.

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Can anyone become a community support worker?

Community support workers are not always highly experienced and don’t necessarily have tertiary qualifications. The most important prerequisite is to be a kind, caring individual who wants to help make clients’ lives easier, more comfortable and more enjoyable.

For someone who wants to be a community support worker, enlisting with a platform such as Mable helps them to find and communicate with clients. It’s simply a matter of signing up, filling out a questionnaire, providing references and relevant security checks such as a Police Check or Working With Children Check and waiting to be approved.

Community support workers find the work very fulfilling, knowing that they are providing a genuine, much-needed service for their clients. For some clients, their community support worker provides the only human interaction they receive in their day-to-day life. It can make quite a difference, to have someone to have a chat and a few laughs with and keep the ordinary things most of us take for granted in order.

What are the tasks completed by a community support worker?

A client will usually have a good idea of what they need. For some, the companionship alone is a huge benefit to their lives. The community support worker will come in and visit, tidy the living area and bedroom, maybe do a little dusting and vacuuming, spruce up the bathroom and check that the client’s fridge has food in it. They might also make the client a sandwich and a cup of tea for lunch, water the plants and feed the dog or cat.

Providing physical and emotional support may come in the form of helping the client to do the exercises set down by their physiotherapist or occupational therapist. It could mean playing word games or doing activities that involve hand-eye coordination. They could read a book or even the newspaper together and discuss the contents.

If the client has an appointment to go to such as a medical check-up, the community support worker may help them shower and dress, take them to the car and drive to the doctor’s office. They will help the client into the office, wait for them and then bring them back home again.

Sometimes the client may have errands that need running. So for instance, the community support worker may pick up the client’s prescriptions, post some letters, pick up a parcel, do some shopping, return some library books or go and place an order in person for some medical requirements.


What qualifications do you need to be a community support worker?

<h4>What qualifications do you need to be a community support worker?</h4>

What qualifications do you need to be a community support worker?

To be a general community support worker, you don’t necessarily need any formal qualifications such as a Cert III or similar. A driver’s license may be important depending on client needs. Other qualifications may be seen as favourable but mostly, anyone wanting to be a community support worker should have a genuine desire to help others and be reliable and trustworthy. Attaining a First Aid certificate is a good idea.

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