Communicating on Mable – connect and stay in touch safely
Keep in touch on Mable for free through Team Chat, audio and video calls.
Team Chat
Team Chat is how clients and workers on Mable can communicate through free online messaging using our platform.
Stay in touch
Mable makes it easier to maintain support and communication, whether you’re connecting 1-on-1 or in a team.
Real-time online and typing updates are displayed, increasing communication transparency between clients and workers.
Team Chat also gives clients the ability to create group chats with any workers you’re currently in an agreement with on Mable.
Audio calls
Save time by using our mobile app to call other people on Mable.
How it works
In-app calls are available once people have sent at least one message to each other on Mable.
Maintain privacy
When using the Mable app for calls with other Mable Community members, you don’t need to share your own phone number. Instead, your call will be made through the Mable platform, meaning your phone number isn’t revealed.
Video calls
Video calls are a popular method for holding meet and greets between clients and workers, offering an alternative way to get in touch rather than in-person.
How it works
In-app calls are available once people have Video calls are also available for delivering remote support and Allied Health consultations through our platform.
This free service becomes available after people have sent at least one message to each other within the Mable app.
FAQs
I tried calling someone a few times with no response, what happens next?
Does posting a job to an independent support worker count as a message sent?
What if I no longer wish to receive calls from a person in the app?
Can Mable admins log in as a user to view the chat?
Can clients and workers report and block each other?
Is it possible for an independent support worker to be inside a group chat without a client present?
Can coordinators message as a client still?
Want to be an independent support worker on Mable?
Join Mable and find work-life balance with more choice and control.
