Sole Trader Advisory Council

The Mable Sole Trader Advisory Council (or STAC) meets 3 times a year to ensure the interests of the Mable community (particularly sole traders) are represented in the development of Mable’s policies and platform.
The council focuses on the experience of support workers, nurses and allied health professionals on the Mable platform. They aim to provide input and advice from a sole trader perspective.
An illustration of a woman looking at support worker profiles on a laptop.

Mable Advisory Councils

An illustration of a group of people stand and sit around together, looking happy and comfortable.

At Mable, our vision is for an inclusive society where everyone belongs. We put our community at the centre of everything we do to achieve this vision. We practise human-centred design and seek feedback so we can continuously improve.

Since 2020, the Advisory Council program has been important in guiding our business and decisions relating to the platform.

It has helped ensure our business align with the views and goals of our community, including older people, people with disability and independent support workers.

In 2024, with the company restructured under the Attain Healthtech brand, we reassessed the council, adding a third advisory group dedicated to the interests of sole traders engaging via the platform. Mable also draws upon the insights and experience of the HomeMade Customer Advisory Group (CAG) to represent the views of older people using the Mable platform.

Mable Advisory Councils

At Mable, our vision is for an inclusive society where everyone belongs. We put our community at the centre of everything we do to achieve this vision. We practise human-centred design and seek feedback so we can continuously improve.

Since 2020, the Advisory Council program has been important in guiding our business and decisions relating to the platform.

It has helped ensure our business align with the views and goals of our community, including older people, people with disability and independent support workers.

In 2024, with the company restructured under the Attain Healthtech brand, we reassessed the council, adding a third advisory group dedicated to the interests of sole traders engaging via the platform. Mable also draws upon the insights and experience of the HomeMade Customer Advisory Group (CAG) to represent the views of older people using the Mable platform.

An illustration of a group of people stand and sit around together, looking happy and comfortable.

Meet the members

Pete Nguyen

Independent support worker

He manages a range of clients from Mable, mainly with physical disabilities, psychosocial disabilities, and mental health conditions. As an ex-pharmacist who has worked in the mainstream health system for 15 years (with five years dedicated to the mental health sector), he has broad experiences in allied health services, a dense knowledge of psychosocial and mental health conditions, and high critical thinking and innovation skills.

Pete has a Certificate IV in Disability, Mental Health/AOD, and Training/Assessment. He is also an avid user and critic of emerging internet-based platforms across multiple industries.

Karyn Cerezo

Independent support worker

Five years ago, Karyn jumped on the Mable train and remains loyal to the platform because she admires the quality of work, the systems in place, and the outcome for a greater community. She loves how Mable clients have continuity in their self-managed care and can live independently in the comfort of their own homes.

Karyn took it upon herself to train extensively in Dementia care because she felt she needed to better understand the disease to assist the community living with it. She strives to improve the health and wellbeing of our community and to fill their days with wonder Karyn finds it rewarding to witness members and their families enjoy life to the fullest, whatever that may look like for them.

Karyn feels incredibly honoured to have been asked to join the Sole Trader Advisory Council. She values the opportunity to work with a trustworthy organisation like Mable, which monitors clients’ needs closely and promptly reviews them. She is proud to be a support worker for such an awesome company.

Sandy Arezo

Independent support worker

Sandy enjoys supporting her clients in achieving their goals and overcoming any challenges. She believes everyone can enjoy life regardless of disability, illness, or circumstance.

Sandy connects with her clients by sharing her culture and love of cooking. She has always been a caring person by nature and finds great joy in helping others.

Sandy is very proud of the work she has achieved so far and is regarded as one of Mable’s most highly recommended support workers. Her position on the Sole Trader Advisory Council is to represent the views and experiences of support workers.

Graeme Duff

Physiotherapist

Graeme is passionate about empowering clients to optimise their wellbeing and independence through personalised care.

His work on Mable’s Advisory Council and his experience in public health policy change reflect his commitment to ensuring a safe, positive experience for all Mable users.

Tracey Mulhearn

Independent support worker

Throughout this period, Tracey has been affiliated with Mable as a provider and has engaged disability support workers via the platform to cater to her daughter’s needs.

As a member of the Mable Sole Trader Advisory Council (STAC), Tracey feels honoured to fulfil a role that actively promotes and safeguards the rights and development of all stakeholders within the disability and aged care sectors. She aims to guarantee that regulations and legislation are consistently monitored, implemented, and reviewed to effectively address community needs. She will support this service as a Trainer & Assessor for the disability sector.

Tracey takes great pride in originating from an Indigenous town, specifically the Land of the Dunghutti Peoples. She holds a profound respect for and understanding of the custodians of our land.

Paul Williams

Independent support worker

Historically, Paul has served The British Cardiac Patients Association as Vice Chairman to ensure the patient and carer voice was considered when governments and health networks needed to implement change. Paul has supported the design and delivery of National Service Frameworks (NSFs), the first relating to Cardiac Care and later other chronic diseases such as diabetes and cancer. These NSFs set national standards, identified key interventions, and established agreed time scales for implementation.

Paul’s interest in healthcare stems from his lived experience with Ray, his Dad, who suffered from coronary heart disease and was the first patient in the UK to benefit from an implantable cardioverter-defibrillator and also his sister Kay, who died suddenly aged 34 after being undiagnosed with pulmonary hypertension.

In addition, Paul is an advocate for his sister-in-law with cerebral palsy and also for his stepfather Peter in the UK, who is receiving specialist dementia care.
More recently, Paul has been working on Mable with NDIS recipients, accruing more than 1,000 hours of support in the past year.