Meet the Mable independent support worker community: Ace and Daniel

Support Workers

Last updated

14 May 2019

Reading time

4 min read

Share

People offering support directly to clients via the Mable platform come from all walks of life. They’re professional nurses, qualified disability support workers and veteran aged care workers. They’re also retired engineers and artists, parents working around family commitments and students looking for work around their uni schedules.

For many clients, the right support connection is not necessarily about the years of experience someone has under their belt. Or the qualifications they hold. Often, it’s about a shared passion, or a similar sense of humor. That’s why on Mable, you can search for independent disability support and aged care workers based on their likes and dislikes, interests and hobbies. And you can message workers to make sure you click before you start working with them.

A global, yet local, community

Importantly, Mable’s community of independent workers is also diverse, with workers hailing from all over the world. They bring with them unique perspectives and provide clients with the opportunity to engage support from people with similar backgrounds. Here are two of their stories.

Meet Ace

You could say that it was destined that Ace would work in a health profession. With a mother who’s a doctor and most of his aunts and uncles in the field, his family’s medical background was a big influence growing up. Originally from the Philippines where Ace holds a Bachelor of Nursing, he’s now in the final stages of his Australian accreditation at Deakin University. While he’s studying to be an RN, he’s offering support directly to clients on the Mable platform. The freedom to choose clients that have also chosen him is what drew him to the Mable marketplace. I applied right away and within days I was invited for a meet and greet.” With experience working in hospitals in his home country, Ace is able to support clients with personal care including massage, showering and dressing as well as assistance with medications. He also offers social and domestic support, and enjoys getting his hands dirty in the kitchen to help with meal prep, or supporting clients as they participate in activities outside. But his real love is people, and being able to interact daily with others. It’s what drew him to support work while he finalises his degree. He also loves to sing - a hobby that brought him his most rewarding professional experience to date.

“Whilst working in the hospital, I had a patient who had dementia and had not spoken to his family in months. I decided to sing ‘You are my sunshine’. Suddenly, he started singing with me. One of his sons was standing behind us and crying. It was an amazing experience.”

Meet Daniel

Working with clients through the Mable platform was not the first experience Daniel had with supporting others. In his home country of Norway, he mentored young men with Autism and fell in love with the work. Moving to Australia where he now studies international marketing, Daniel found Mable when he was looking for work in disability support. Through the platform, he was able to combine his passion for supporting others with a schedule that involved studying as well as a second job. Through Mable, he’s working directly with clients with Autism and their families, using his love of exercise and the outdoors to help him build connections. One client he accompanies to the gym, where he helps him maintain a fitness routine. For other clients, Daniel’s there as simply a friend to talk to. In these settings, he’s able to use his experience to support his clients at home and out in the community to build communication skills and practice social behaviours.

Interested in meeting more members of the Mable community? Search the profiles of people in your local area today. There are many benefits for independent support workers on Mable. If you're looking for a flexible career, where you can choose your clients, hours and the services you provide. If you’re interested in providing support, you can find out more here.

You might be interested in

Support worker dries dishes while talking to a client in a wheelchair.
Preventing everyday harm in support work
As a support worker, you want your clients to feel safe, respected and supported. You may already think carefully about how to provide safe support and prevent serious incidents. But harm is not always obvious. Sometimes, small everyday actions, words or assumptions can affect a client in ways you may not have intended or noticed at the time. This is sometimes referred to as everyday harm. Over time, these small moments can build up and may affect how respected, heard, in control or safe your client feels. The newly launched Everyday Harm website brings together practical resources to help support workers and organisations build safer, more respectful support relationships. These resources were developed through Australian Research Council studies, including interviews with people with disability about their experiences. Mable was proud to be involved in this project as an Industry and Community Partner organisation. We hope these resources help you better understand everyday harm
jenny-conor-device-600x450px_xa0fvc
Manage your care with the new Mable app for clients
The Mable: Find Support app is new and designed to make managing your support easier. It has a simplified design so everything you need is one place. In this article, we share what’s new in the app and how these updates can help you organise your support more easily. What’s new in the Mable: Find Support app? The new app features a new navigation menu that groups key features together, making it easier to find what you need. You can easily move between the four main areas: Home : View upcoming support sessions, updates, and quickly manage changes. My Support: Find everything related to your ongoing support here, including your current support workers, support hours and more. Find Support: An easier way to quickly post a job, search for support workers and more. Messages: Chat, video call or voice call with support workers. A simpler way to stay on top of your support Our new app gives you a more streamlined support experience, so you can spend less time looking for what you need
NDIS reforms announced: What we know so far
We know recent news about NDIS reforms might feel heavy. For many of you, your participants, and your loved ones, hearing about potential service caps or changes to funding for social and community participation is deeply stressful. We want to start by saying: we hear you, and we are here for you. Our commitment to you remains unchanged While the government works through these changes, we want you to know Mable's business model is not changing. Our platform continues to be a place where you can find and book independent support workers who best meet your needs or those of your clients. While we may make a few small technical updates behind the scenes, your ability to use Mable remains exactly as it is today. We're your partner and advocate During this transition, we're dedicated to supporting safe, transparent connections. We are actively advocating for person-centred approaches to care that respect your choice and control, and we'll keep helping our community understand what these r