We appreciate that you are always enhancing your training and qualifications.
As a support worker, there are some qualifications you can update in your profile with immediate effect, some you can submit for verification from your Mable account and some that must be emailed to our team for verification.
The steps below will help you understand these different options and how to update them.
What do you need help with?
How to add self-declared Education & Training to your profile
How to add verified Additional training to your profile
How to update your services and relevant qualifications
How to download Mable Learning Hub training certificates
How to add self-declared Education & Training to your profile
If you have completed education and training (for example, degrees, courses, diplomas, etc) you can add them to your Mable profile under the Education & Training section with immediate effect. Follow the steps below:
- Log in
- Select Edit profile
- Select Education & Training (From the left-hand menu bar, under Additional details)
- Fill in the prompts
Any items you add to the self-declared Education & Training section will display on your profile, giving potential clients a better idea of your expertise.
How to add verified Additional training to your profile
You can add three types of Additional training to your profile and submit them for verification from your Mable account.
The three types of Additional training are:
- CPR Certificate (HLTAID012/HLTAID009 and previously HLTAID004/HLTAID001)
- First Aid (HLTAID012/HLTAID011 and previously HLTAID004/HLTAID03)
- Valid Driver’s Licence
To update your Additional training, follow these steps:
- Log in
- Select Edit profile
- Select Additional training (From the left-hand menu bar, under Personal details)
- Select the relevant option, fill in the details, and attach your documents
- We will respond to your verification request within 48 hours
Your additional training will display in your profile under the ‘Mable Verified’ section after our team has verified it.
How to update your services and relevant qualifications
Before you can offer services that require qualifications you will need to email the relevant certificates and/or documents to our Mable team for verification.
We will respond to your email within 48 business hours.
To update the services you offer or to add qualifications to your profile please email the relevant qualifications to info@mable.com.au.
How to download Mable Learning Hub training certificates
As a support worker on Mable, you have access to the Mable Learning Hub, which has over 170 free courses available to you on demand.
Training providers include La Trobe University, Cerebral Palsy Alliance, NDS and Dementia Australia.
Any training you complete on the Mable Learning Hub can be added to your Mable profile under Education & Training.
To access courses you’ve completed, visit the Mable Learning Hub by selecting Benefits in the left-hand menu bar, then in the drop-down list for Status, select Completed.
If you wish to provide evidence of a course you’ve completed on the Mable Learning Hub, you can download a PDF summary of your Learning Transcript.
You may also like to download your training certificates by clicking the dots in the top right-hand corner of the completed course and selecting View certificate.
The video below includes more information on how to update your Mable profile and optimise your settings to get more jobs.
