How to use the Mable Client App

Last updated

26 May 2026

Reading time

2 min read

How can we help you?

What is the Mable client app?

Mable is an online platform that connects people seeking and providing disability and aged care support.

The client app is for people looking to find and manage their support.

If you're an independent support worker, you need the Mable: Manage support app instead. It's purple and designed specifically for you.

Access everything you need to find and manage support on Mable

  • Stay informed with your personalised homepage, which gives you a snapshot of what's relevant to you and your support.
  • Handle last-minute changes in just a few taps. Cancel, reschedule, or find a replacement worker with quick actions on your homepage.
  • Streamline your admin with important updates, quick actions, and an overview of upcoming sessions, all on your homepage.
  • Use the dedicated Find support page to post a job, search for support workers, review applications, and check pending agreements.
  • Access your support hours, agreements and session information in the customised My support page.
  • Manage your support without barriers. The client app passes AA accessibility guidelines, and menu icons are identifiable for people with colour blindness.

These instructions are for the new Mable client app, which launched in April 2026.

If you are still using the previous version of the client app, your step-by-step instructions will be different. We recommend upgrading to the new app by following the instruction below.

Downloading and navigations

How do I download the client app?
How do I navigate the client app?

Posting a job

How do I post a standard job on the client app?
How do I post a last minute job in the client app?

Reviewing applications

How do I review job applications in the client app?
How do I check applications for standard jobs on the client app?
How do I check applications for a Last Minute job on the client app?

Using your inbox

How do I use my inbox in the client app?

Tracking support sessions

How do I keep track of my upcoming support sessions in the client app?

Cancellations

How do I cancel a session in the client app?
What do I do if my support worker cancels a session?

Rescheduling

How do I reschedule a session in the client app?
How do I find a replacement worker in the client app?

Viewing agreements

How do I view my agreements in the client app?

Reviewing support notes

How do I review my support notes in the client app?

Approving and viewing support hours

How do I approve support hours on the client app?
How do I view my support hours in the client app?

Viewing invoices

How do I view my invoices on the client app?

Accessibility and notifications

The font on the client app is too small. Can I make it bigger?
How do I enable or disable notifications?