Client Safeguards

Trust takes time when you bring a Support Worker into your life. Here’s how we can help you feel more confident from day one.

Insurance Cover

It’s important to have the right protections in place, that’s why we’ve partnered with Berkshire Hathaway Specialty Insurance. Cover includes: Public and Products Liability, Professional Indemnity (including Medical Malpractice) and Group Personal Accident (including journey insurance).

Worker Screening

Before a worker is added to Mable, they must hold an ABN and have a current Police Check (and if relevant, a current Working With Children Check). In addition, we do reference checks , qualification checks for delivery of specific services and check AHPRA registrations for Nurses and Allied health professionals

Ratings and Reviews

Mable has a ratings feature that allows you to see how many stars workers receive, you can read what their past or present clients have to say about them too. Plus, you can have your say, sharing your views on workers and what they’ve done for you.

Private Network

Not only can you find workers, you can do all your communicating with them on Mable, you can see your meeting times, any jobs you’re looking to get done, Worker Agreements, shift notes, timesheets, and a record of your billings and invoices. Communicating on Mable ensures that it’s securely there for you in one central location.

Australian Based

Whether you need help resolving an issue or you have a question, we’re here 9am–5pm, Monday to Friday (AEST). Be assured that client interactions, incidents and emergencies are all stored on Mable. We have the information at our fingertips, ready to assist how we can. Call the Australia-based Mable team on 1300 73 65 73

Common questions about Client safeguards

We’re here when you need us

Contact our Sydney based team on 1300 73 65 73 or email us at

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We’re here when you need us