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NDIS releases new National Price Guide

Portrait of beautiful young girl on the playground.

The NDIA has released its National Price Guide and Support Catalogue which is effective from 1st July 2019. It is now a single national price guide and you should use it alongside the NDIS Support Catalogue 2019-2020.  This catalogue contains support line item numbers, price limits and details to help you clearly identify what is claimable against each support line item.

The Price Guide now includes a lot of detail about who can charge for what and what you should budget for services you need. You can alter your budget yourself in response to these price increases if you are self-managed, or your plan manager or provider can assist in this process also. 

Why did the prices change?

  1. Participant choice and control has always been, and will remain, central to the delivery of the NDIS. The funding you are provided and the cost of those services should ensure you can choose how best to use those funds on the supports and services that will help you to meet your needs and goals.
  2. The Fair Work Commission conducted an annual wage review decision and reviewed the pay of disability support workers.
  3. The NDIA had to increase the prices for this support you receive in response to this review and to ensure they provide value for money for you. 
  4. Changes to prices also occur in response to feedback from providers about the cost of delivering disability services and the need to have a vibrant, sustainable disability market to deliver you the best services across the country.

What’s changed?

There are Price Increases to several support areas, we will summarise some below but encourage you to read the link above for specific impacts on your NDIS plan budget.

The increased price limits across listed supports from 1 July 2019 are:

  • Updates to travel, non-face-to-face services and cancellation billing policies
  • 4.5% for supports listed under Assistance with Daily Activities and Social and Community Participation. 
  • General price increases and specific increases for therapists, attendant care and community participation;
  • 2.3% for capacity building supports, including support coordination and therapy. This is in line with the ABS Wage Price Index
  • 1.3% for supports listed under Consumables, Assistive Technology and Home Modification and Specialised Disability Accommodation. This is to align with the ABS Consumer Price Index between March 2018 and March 2019.
  • Remote and very remote loadings: Supports delivered in remote areas will now have a 40% loading applied (up from 20%) and in very remote areas, the loading is 50% (up from 25%).
  • The Price Guide is designed to assist participants and disability support providers, to understand the way that price controls for supports and services work in the NDIS. 
  • The price limits within the Price Guide are the maximum prices that Registered Providers can charge NDIS participants for specific supports. 
  • There is no requirement for providers to charge at the maximum price for a given support or service. Participants and providers are free to negotiate lower prices.

What do I need to do?

  • Your NDIS plans will be automatically adjusted to account for the increase in these prices, however, remember this may not always go to plan and changes take time. There are some really important changes that will hopefully support you in receiving the right support at the right time in your local areas, and help the disability market to grow and thrive. 
  • Over the next few weeks you may need to adjust your agreements to ensure they are reflecting any new pricing increases.
  • The changes in the NDIS Price Guide validate the increased cost of living for your preferred support worker. It is reasonable to be prepared for a conversation with your independent workers that may lead to a negotiated amended agreement.


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