When you’re in the process of connecting with clients directly on Mable, it is important that you do what you can to make a good impression to ensure you are putting your best foot forward. There are some simple and easy things that you can do to make a great impression on your potential clients.
1. Have a professional profile picture
While a selfie is all well and good, and will likely be adequate in most cases, a good way to set yourself apart from the group is to have a high quality, professional looking profile picture. While it doesn’t have to be taken by a professional photographer, it is generally a good idea to have the picture taken by someone other than yourself (whether that is a friend or a family member), in good lighting in front of a neutral background – and don’t forget to smile!
2. Make sure to complete your worker bio!
When people are looking for support workers on Mable it’s not only the services provided and qualifications that they are interested in – they are often as equally as interested to know about the person who will be providing the support. If you are engaged as a support worker, you may be spending a lot of time together, so it is important that you get along well. Don’t only include your professional qualifications, services and work history – make sure to include some information about your hobbies, any tv shows or books you like, or maybe even some fun facts about yourself. These things will all help a potential client know whether or not you would be likely to make a good match!
3. Include competitive indicative rates
Although indicative rates are just that – an indication of the likely cost of your services, they are an important way for clients to determine whether you are in your price range. It is a good idea, in order to stand out from the crowd, to choose a rate that is competitive with other support workers in your area. Click here to learn more about things to keep in mind when determining your rates.
4. Some badges can make your profile shine!
Independent workers using Mable can put badges which are displayed on their profile for a variety of things. For instance, there are badges to indicate whether you’re pet friendly, LGBTI friendly or have a driver’s license, among other things. You can also get a bronze, silver or gold badge based on feedback from other clients. Badges can tell clients what a great and professional support worker you are – so go for gold!
5. Be responsive to messages
When you do get sent messages, be sure to respond to them in a timely manner. Whether or not you are a fast responder will be included on your profile, and if you respond quickly, this will inspire new potential clients to message you, knowing that they will hear back quickly. Responding quickly to messages will also help you in ranking highly in search results. Read more about how ranking in search results are determined by clicking here.