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Peace of mind

Peace of mind

WWCC (Working With Children Checks) explained
How to block and unblock, report or make a complaint about someone
LGBTI Inclusiveness
What steps can I take to remain safe when first meeting a client?
How can I find an independent support worker who shares my cultural background?
How do you ensure the safety of care workers online?
How are disputes resolved?
What will you do with my personal information?
What will you do with my credit card details?
Do you keep a register of police checks for renewal?
Do you let anyone become a support worker on Mable?
What if my care worker requests information from me that is unrelated to the care I require, for example, financial information?

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We acknowledge the cultures of our First Nations Peoples and are thankful for the community that we share together now. We pay our respects to our First Nations Peoples and their elders/leaders, both past and present, and those who are rising up to become leaders.

Mable facilitates connections between independent workers and people who require their services, but does not employ or retain the workers, and does not supervise the arrangements made between workers and those requiring their services. Use of the Mable platform should be considered in accordance with our Terms of Use and Privacy Policy available on this site. Mable conducts certain checks and verifications on independent workers before they are approved, but we do not guarantee the accuracy of the information provided by them.

Accordingly, in exercising your choice of care worker and hiring them directly, we recommend that you check their credentials and original documents when you first meet them and provide ongoing supervision. We recommend that care workers take a file of their key documents with them to their first meeting.

This website provides a number of illustrative and comparative examples. The figures and comparisons on this site are necessarily general, and do not take into account all relevant factors, including things like total hours of work available or training and experience. Arrangements between independent workers and people who require their services (including hourly rate and hours of work) facilitated through the Mable platform will be the subject of agreement between the relevant individuals, and the general comparisons on this website may not reflect any such arrangements.

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