Travel is often part of the service you provide as an independent support worker, and Mable makes it simple for you to invoice your travel per kilometre (Travel Rates).
You cannot submit Travel Rates on their own, they must be invoiced with support hours. Travel Rates must also be approved by your client in your service agreement prior to the beginning of the relevant support session.
How to invoice per kilometre travel rates on Mable
Log in
Begin by logging into your Mable account.
Mable dashboard
To add a travel rate to an existing service agreement with a client you will need to amend your agreement by selecting your agreement from the My Clients tab on the browser (or the Agreements tab on the app).
On the service agreement form, scroll down to the Travel rates section.
To add a rate for travel costs per kilometre, select the checkbox and enter your travel rate. Please note the travel rate is capped at $2.76 per kilometre on Mable as per the guidance provided in the NDIS 2022-23 Price Guide.
For the rate to be invoiced, it must be agreed upon by your client. Select the Offer Agreement button to propose your travel rate to your client. You cannot invoice a client for your travel rate without an agreement.
You’ll receive confirmation when your client agrees to the rate as part of your agreement.
Once your client agrees to the rate, travel is added as an option when submitting your support hours for payment.
You can also view your submitted travel rates in the Support Hours section from the Mable dashboard.
All support sessions with travel rates agreed upon will also be viewable in your support session records.
